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Social Events & Sales Manager - LifestyleFull Serv
Social Events & Sales Manager - LifestyleFull ServLBA Hospitality • Atlanta, Georgia, United States, 30313
Social Events & Sales Manager - LifestyleFull Serv

Social Events & Sales Manager - LifestyleFull Serv

LBA Hospitality • Atlanta, Georgia, United States, 30313
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  • [job_card.full_time]
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LBA Hospitality is hiring a Social Events and Sales Manager for the upcoming Moxy Atlanta Downtown! This is a full-time sales position at the hotel assisting the Director of Sales with all property sales efforts, with a heavy focus in on-site events and groups. The salary for this position is $70-80,000 per year. Additional benefits include paid holidays, paid time off, insurance (medical, dental, life, vision, etc.), 401k with employer match, a quarterly BONUS plan, and much MORE!

Job Summary

The Social Events and Sales Manager – Lifestyle / Full Service is a blended role combining revenue generation with brand storytelling, private event sales, and creative promotional campaigns. This position fully develops assigned segments with an emphasis on acquiring new business for the assigned hotel and is responsible for driving client engagement, enhancing guest experience, maximizing exposure, and increasing ROI across all channels, including Food & Beverage (F&B). Activations in this role refer to community-facing events, pop-ups, and experiential programming that generate buzz and drive local traffic to the rooftop and public spaces.

This position works closely with the General Manager but will also partner with Food & Beverage to coordinate efforts related to event-space and food and beverage. It also collaborates with the Regional Revenue Manager and the Regional Director of Sales to optimally merchandise revenue strategies and ensure memorable guest experiences.

Key responsibilities include executing sales action plans, cultivating positive interdepartmental relations, and completing special projects as assigned. Success is measured by achieving revenue goals and improving market share relative to the hotel's competitive set.

Prerequisites

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

  • One year hospitality sales, event coordination, or catering management.
  • Previous hotel sales experience preferred as a sales coordinator, hotel operations, or equivalent work experience.
  • Experience selling Marriott, Hilton, Best Western and IHG hotels -Hilton Focus Service, and / or Full Service (where applicable) and / or Extended Stay lodging, or tourism / hospitality industry.
  • Demonstrated experience in social media marketing and planning utilizing platforms such as Facebook, Instagram, and .

summary of essential job functions

  • Must be able to perform major life activities : Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
  • Must be able to push or pull 60 pounds unassisted and lift and / or carry 30 pounds unassisted.
  • Must be able to see and hear.
  • Must be able to speak and read English, the ability to communicate in another language may be helpful.

    • Required Knowledge, Skills and AbilitIes

    Knowledge :

  • Knowledge of the market area for the hotel and thorough understanding of client base.
  • Experience selling private events and F&B-driven group activations in a lifestyle hotel or restaurant setting is preferred
  • Selling strategies for the highest profit of product and services.
  • Knowledge of Meeting room configurations and set ups for function space.
  • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.

    • Skills :

  • Effective communication skills - written and verbal (in English).
  • Financial analysis skills to assess potential business opportunities and whether or not they contribute to the success of the business.
  • Strong organizational and multitasking skills
  • Creative and strategic skills.
  • Relates well with others and is flexible to work with a team
  • Analyze work for accuracy of self and others.
  • Proficiency in Microsoft Outlook, Microsoft Word, Excel, PowerPoint. Experience working with customer relationship software like Delphi.fdc and / or STS preferred. Strong organization skills
  • Comfort with social media and digital content strategy – including briefing or coordinating shoots and supporting influencer partnerships.
  • Ability to cross-collaborate with F&B and creative teams to promote onsite experiences and generate buzzworthy moments.
  • Strong project management and event execution skills — not just concepting, but the ability to plan and deliver activations with enough lead time for proper promotion and success

    • Abilities :

  • Ability to inspire confidence in and gain respect from superiors, peers, subordinates, industry partners and competitors.
  • Combines a confident, self-starting, high performance orientation with track record that reflects a “can do” attitude.
  • Ability to multi-task while remaining associate and guest service centric.
  • Enjoy interacting with customers and networking within the industry.
  • Ability to work independently to successfully achieve sales goals established for the property.

    • Specific Responsibilities

  • Handle inquiry calls, proposals, negotiations, and contracts according to departmental procedures. Document all sales activities in STS Cloud or Delphi.fdc sales systems depending on the brand.
  • Books appropriate business that allows hotel to achieve / exceed monthly room revenue budget, and, if applicable, other revenue budgets specific to assigned hotel.
  • Create and oversee promotional initiatives, event activation to drive rooftop bar, lobby lounge, and group sales revenue, in collaboration with F&B and marketing.
  • Uses property's computerized sales management system to manage the hotel's business, including but not limited to generating weekly sales reports, entering business, blocking meeting space, and building accounts.
  • Detailed follow up via email for any client visits, site visits, cold calls, etc.
  • Understands the need to follow up and regularly communicate with clients to stay engaged in relationship to either book or maintain business.
  • Identify and build strategic partnerships with influencers, local businesses, community organizations, and media to amplify reach.
  • Support corporate social responsibility initiatives through purpose-driven activations and community engagement events.
  • Partner with the hotel's leadership team to develop and sell creative food and beverage experiences that can be marketed to both hotel guests and locals — including private rooftop events, themed happy hours, and community partnerships.
  • Oversee the hotel's social media strategy and content calendar
  • Coordinate with Maintenance Department for any preventive maintenance issues on event space.
  • Conduct weekly Banquet Event Order Meetings for BEO review with hotel staff.
  • Create and maintain a preferred vendor list for all ancillary services as it relates to the venues and meeting space.
  • Review banquet checks for accuracy; post and reconcile all event charges.
  • Conducts site inspections for event space and rooms as appropriate.
  • Serve as point of contact for all pre-con and post-con meetings.
  • Coordinate guest requests with operations personnel.
  • Generate Banquet Event Orders and diagrams for all upcoming events, and assist in distribution to hotel staff. This also includes maintaining and reporting all changes to events.
  • Obtains function guarantees from customers per hotel's SOP and ensures all deposits and payment requirements have been satisfied prior to a group's arrival.
  • Daily hotel operations : check daily events, bulletin boards are up to date on changes, new procedures and events.
  • Other duties as assigned, that the associate is capable of performing.

    • Working Conditions / Special Requirements

  • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
  • Standing, walking for long periods of time while maintaining a friendly professional image.
  • Typical week consists of 50% event management, 50% inside sales
  • May be required to work any day / shift, including nights and weekends.
  • Periodic overnight travel required may be required.
  • May be required to spend long periods of time in a loud environment.
  • The ability to drive on behalf of the company and maintaining a valid driver's license is required.

    • positions for possible advancement

  • Director of Sales
  • Assistant General Manager

    • PI438b261666ab-30511-39131598

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    Event Sales Manager • Atlanta, Georgia, United States, 30313

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