Account Executive - BilingualImperial PFS • Dallas, TX, US

Account Executive - Bilingual

Imperial PFS • Dallas, TX, US

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Job Description

You’re legendary. We’re hiring. Let’s talk!

Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.

Every day, we work to deliver on our Corporate Mission Statement : “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.”

How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry.

For Our Associates

At the office : Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier.
Getting started : We offer a comprehensive paid training program that will make you feel prepared and excited about your role.
Staying healthy : Our wellness program, LiveWell, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies.
Preparing for your future : Imperial PFS offers a 401(k) with a company match
Company culture : Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day.
Peace of mind : Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life / dependent life, group term life, and AD&D.

JOB SUMMARY :

The bilingual Account Executive sets out to nurture profitable program entity relationships such that Customers value our premium finance services and we achieve superior, sustainable financial returns. The individual performing this job will be responsible for achieving organic growth and profitability goals based on their assigned book of business. Within this portfolio the Account Executive, will work with Sales Executive, is expected to develop and implement strategies to maintain and grow existing Customer relations, while developing new ones. The Account Executive must possess strong Customer service skills, superior communication and negotiation skills and an understanding of company loan documentation and state premium finance requirements.

KEY RESPONSIBILITIES :

Achieve key performance indicators in the areas of premium volume, loan units, program entity growth, and profitability based on the book of business assigned to them by IPFS.

Actively follow up on all quote activities within the AEA queue in a timely fashion to ensure the greatest potential of winning new opportunities and retaining renewals. Maybe be expected to back up absent AEs by following up on their assigned AEA activities.

Service program entities by providing premium finance quotations, within company guidelines and assigned authorities, which may include a credit analysis and documentation completion in an accurate and timely manner.

Working with assigned Sales Executives jointly develop a plan to develop new Prospects. Activities are to be documented as a task in Salesforce and volleyed between AE & SE until developed or potential is closed.

In conjunction with Program Entity assigned Sales Executives, strategize and plan tasks or activities to jointly develop or penetrate PE’s for additional business opportunities.

Document Program Entities within Salesforce utilizing tasks or Chatter on items such as agency development, offers of services / benefits, agency changes, etc.

Review agency variances for assigned book and working with SE, Regional Manager / Leader determine if any further actions are needed. Suggestions may include rate or term adjustments, offering of additional IPFS services or further involvement of the Sales Executive.

Develop and maintain knowledge of tools used by our Customers, including the ability to effectively communicate the applicable features and benefits and provide training on its usage. This would include our website, eForms, email reports, available payment options, and TotalPay.

Communicate effectively and frequently with Sales Executive(s) on all program entity relationships within assigned portfolio of program entities

Communicate effectively with the Regional Manager / Leader as they require it. This communication will include review of completed job tasks, future planning and an overall review of the book of business. The overall review of the book of business should include any concerns or questionable acts by a program entity that could alert us to potential fraudulent activities.

Provide Legendary Service to all Customer inquiries (external and internal) by responding promptly and thoroughly to all requests

Submit all required documentation to agent for execution so that PFA will arrive complete for booking

Conduct program entity visitations on assigned relationships, as office scheduling permits, to strengthen and enhance relationships; either by accompanying the Sales Executive or visiting independently after coordination with the Sales Executive

Participate in CE Credit Classes, as office scheduling permits, especially when conducted for agencies within assigned book of business

Attend local events and trade shows, as office scheduling permits, to further establish connections within the marketplace

Be knowledgeable of IPFS’s Best Practices and review procedural changes to ensure compliance with the organizations policies and procedures

Perform various other duties as requested by Management

REQUIRED SKILLS :

Bilingual fluency in English and Spanish, both written and verbal, required

Must be detailed oriented

Must have strong verbal and written communication skills

Must possess excellent Customer service skills

Strong problem-solving skills

Must be team oriented

Must have good organization skills

Must be proactive, with a sense of urgency

2-4 Years of experience in premium financing or related field

Must be self-motivated with a drive to take initiative

Strong sales aptitude, with a desire to win

Ability to multi-task

Ability to adapt quickly and thrive in a fast-paced environment

Proficiency in typing and 10 key

EDUCATION QUALIFICATIONS :

College Graduate

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