Talent.com
Manager
ManagerHiBar Hospitality Operations LLC • Tustin, CA, US
Manager

Manager

HiBar Hospitality Operations LLC • Tustin, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description : Job Summary

The Manager role supports the General Manager in every aspect of the restaurant’s operations. They uphold promises to their Team, their Guests, and the Business. The Manager will direct, lead and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Essential Functions

Staffing, Training and Development :

  • Conducts team member interviews.
  • Conducts team member reviews every 6 months and creates action plans to ensure growth and development.
  • Supports the Head Trainer to ensure training materials available are consistently and effectively used in team member training.
  • Team members are coached, trained and developed in their job roles for all work areas
  • Team members are provided with the tools, education and experience to perform individual job descriptions to standards.
  • Conducts all new team member orientation and supports trainers in each day of training.
  • Personally, follows up with both team members.
  • Conducts performance oriented training and maintains accurate training records.
  • Supports the manager-in-training training program when needed.
  • Analyzes own strengths and weaknesses.
  • Develops self-improvement objectives, goals and an implementation plan utilizing training programs.
  • Supports the General Manager in the development of new managers.

Profitability :

  • Delivers profitability of restaurant operations by operating within a cost of goods and labor productivity guidelines.
  • Cost goals are met for food.
  • Labor goals are met, work is completed daily (no O.T. is scheduled).
  • Team members are held accountable for achieving food, labor, and other cost goals as communicated by the General Manager.
  • Checklists and reports are completed accurately and on time, invoices checked for accuracy.
  • Supports the General Manager and Kitchen Manager with weekly inventories and action plans.
  • Provides input in the development of budgets, projections, goals, and objectives.
  • Practices sound security measures always securing people, monies, records, information and equipment.

    • Personnel Administration / Administrative Duties :

  • Follows administrative guidelines and procedures. Completes and maintains accurate records / paperwork.
  • Supports the GM to conduct timely, effective team member performance reviews.
  • Supports the GM to complete new hire forms properly and efficiently.
  • Reconciles all payroll records at the end of every shift to ensure accuracy.
  • Prepares FOH and Bar labor schedules weekly.
  • Maintains schedules to match sales forecasts / budgets for all team members.
  • Properly uses and documents team member disciplinary actions.
  • Completes assigned administrative duties such as schedules and reviewing team member schedules, etc., accurately and on time.

    • Business Development / Business Understanding and Leadership :

  • Conducts daily audits and cash checks.
  • Understands and promotes the Hopdoddy culture.
  • Seeks and welcomes the opportunity to learn new techniques and tasks.
  • Builds support and commitment among others around company initiatives.
  • Follows direction in all delegated tasks and projects.
  • Has a positive attitude and approach to the job.
  • Demonstrates the highest standards and acts as a role model for team members.
  • Participates in, and is supportive of all marketing programs. Actively supports the marketing and sales plan, emphasizing up-selling and other objectives identified by the management team. Communicates and manages company expectations.
  • Posts important and relevant information for team members with guidance from the General Manager.
  • Participates in the creation of effective and results based sales building plans. Executes sales building plans.

    • Restaurant Operations :

  • Through his / her own conduct, appearance, and energy level sets the leadership example for the team member in the restaurant.
  • Ensures food is prepared in accordance with Company standards and recipes.
  • Ensure food safety and security processes and procedures are followed.
  • Ensures proper staffing and operation of the restaurant.
  • Leadership includes time spent providing direction to team members as well as exceeding guest expectations.
  • Ensures product inventory is maintained and sufficient to support operations.
  • Ensures scheduled preventative maintenance and regular cleaning required to operate a clean, safe and sanitary restaurant is completed following Hopdoddy policies and procedures.
  • Perform other related duties, tasks and responsibilities as required from time to time.

    • Guest Service and Relations :

  • Provide warm Hopdoddy Hospitality with a smile and eye contact.
  • Interacts effectively with guests providing them an excellent dining experience.
  • Establishes guest service and satisfaction as a priority through personal example and follow-through.
  • Utilize the “Guest Right of Way” always.
  • Proactively handles guest complaints with a sense of urgency, poise and good judgment.
  • Monitors guest feedback daily.

    • Team member Relations and Team Building :

  • Motivates team members to learn and perform quality work.
  • Develops teamwork. Provides quality time with all team members through the open-door policy.
  • Responds in a timely manner to all team member’s needs, concerns and complaints.
  • Regularly praises and effectively coaches all team members.
  • Establishes an atmosphere of fairness, mutual respect and concern in dealing with team members.

    • Performance Management & Personal Effectiveness :

  • Models personal excellence and consistency in day-to-day behaviors and accomplishments.
  • Identifies and analyzes problems and develops workable solutions.
  • Maintains consistent performance standards for all team member.
  • Increases effectiveness through proper use of delegation and work assignments.
  • Participates in team member meetings, coaching and developing the leadership team and team members.
  • Communicates effectively with management, team members, and guests verbally and in writing when appropriate.
  • Conducts walkthroughs and reviews all shopper scores.
  • Shows initiative and sense of urgency in accomplishing tasks and projects.
  • Performs multiple tasks effectively and efficiently.
  • Works efficiently to meet commitments in a timely manner.
  • Remains composed when something unexpected occurs.
  • Demonstrates consistency in approach and behavior.
  • Comes to work on time ready for the shift and does not leave until the next shift is setup for success.
  • Has personal development plan in place to reach the next level.

    • Requirements :

    Minimum Qualifications

  • Team Player with a sense of humor.
  • High school diploma or equivalent required.
  • Must demonstrate good math and communication skills.
  • Minimum 3 years’ experience as a salaried Manager in full service or fast casual restaurant.
  • Demonstrated leadership skills, including coaching, directing, and motivating a team.
  • Exposure to P&L and sales building highly desirable.

    • Knowledge, Skills and Abilities

  • Knowledge of Job
  • Initiative
  • Adaptability and Flexibility
  • Organization and Planning
  • Analytical Ability
  • PC Skills - Intermediate Microsoft Office Suite, PowerPoint, Excel, Word and Outlook ? Creativity
  • Working Relations
  • Communication
  • Development of Team Members
  • Leading People

    • Physical Requirements

  • Must be able to lift 30lbs frequently and up to 80lbs occasionally.
  • Responsible for utilizing office / restaurant equipment. The effective operation of equipment requires the use of all limbs, fingers and the ability to see.
  • Position requires standing, bending, and walking the entire workday.
  • Must be able work under a high degree of stress on a physical, mental and emotional level; this includes performing work in a fast-paced manner and making timely decisions.

    • Disclaimer

    This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, team member development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

    [job_alerts.create_a_job]

    Manager • Tustin, CA, US

    [internal_linking.related_jobs]
    Manager, Business Solutions THV

    Manager, Business Solutions THV

    Edwards Lifesciences • Irvine, CA, US
    [job_card.full_time]
    Patients are at the heart of everything we do.As part of our Medical Affairs team, you'll foster internal and external collaboration to generate and disseminate evidence-based clinical practices to...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager (P1-1465034-5)

    Store Manager (P1-1465034-5)

    Panda Restaurant Group • Aliso Viejo, CA, US
    [job_card.full_time]
    Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager

    Store Manager

    Dollar Tree • Rancho Cucamonga, CA, US
    [job_card.full_time]
    [show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Success Manager (100%Remote Chicago Area Preferred)

    Client Success Manager (100%Remote Chicago Area Preferred)

    WIN Home Inspection • Mission Viejo, CA, US
    [filters.remote]
    [job_card.full_time]
    Do you take pride in creating great experiences for others?.We're hiring a Client Success Manager to help franchise owners thrive by building relationships, coordinating solutions, and collaboratin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager

    Manager

    Hopdoddy Burger Bar • Tustin, CA, US
    [job_card.full_time]
    The Manager role supports the General Manager in every aspect of the restaurant's operations.They uphold promises to their Team, their Guests, and the Business. The Manager will direct, lead and coo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager, Customer Success

    Manager, Customer Success

    Practice Better • Mission Viejo, CA, US
    [job_card.full_time]
    At Practice Better, we believe practitioners and their clients deserve better.We're changing how health and wellness practitioners work by building a modern EHR designed to support their clients' h...[show_more]
    [last_updated.last_updated_30] • [promoted]
    CFS Manager - AutoNation Toyota Irvine

    CFS Manager - AutoNation Toyota Irvine

    AutoNation • Irvine, CA, US
    [job_card.full_time]
    Lead The Future Of Automotive Retail.Working in our no-haggle sales environment, the F&I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    ETF Capital Markets Manager

    ETF Capital Markets Manager

    Capital Group • Irvine, CA, United States
    [job_card.full_time]
    I can succeed as an ETF Capital Markets Manager at Capital Group.The ETF Capital Markets team is a function that we built at Capital Group to maximize our market quality to pursue best in class exe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager - Inland Empire Market

    Store Manager - Inland Empire Market

    Kohl's • Ontario, CA, US
    [job_card.full_time] +1
    As Store Manager you will provide oversight and leadership for the entire store team.You are the primary leader for delivering customer experience and associate engagement.You will teach, coach and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assiatant Manager

    Assiatant Manager

    TradeJobsWorkForce • 92603 Irvine, CA, US
    [job_card.full_time]
    Oversee day-to-day operations and work of lower-level staff Ensure compliance to organizational standards, including safety standards and client or customer communications Monitor and provide feedb...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager of FP&A, 3PL & Samples

    Manager of FP&A, 3PL & Samples

    Knipper Health • Mission Viejo, CA, US
    [job_card.full_time]
    Your passion, actions, and focus are our strength.Become one of our contributors.The Manager, FP&A 3PL & Samples is responsible for driving financial planning, forecasting, and performance managem...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    CFS Manager - AutoNation Toyota Irvine

    CFS Manager - AutoNation Toyota Irvine

    CarDash • Irvine, CA, US
    [job_card.full_time]
    Lead The Future Of Automotive Retail.At AutoNation, innovation drives everything we dofrom automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we're looking for lea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager

    Store Manager

    Francesca's • Mission Viejo, CA, US
    [job_card.full_time]
    Our inclusive brand reflects our people and commitment to the world.We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Quality Manager

    Quality Manager

    Howmet • Rancho Cucamonga, CA, United States
    [job_card.full_time]
    Arrow Route, Rancho Cucamonga, CA, 91730, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's abi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dining Operations Manager, Paseo (Hiring Immediately)

    Dining Operations Manager, Paseo (Hiring Immediately)

    Delaware North • Irvine, California, US
    [job_card.full_time] +2
    Delaware North’s Patina Group is searching for a Restaurant Manager to join our team at Paseo in Anaheim, California.Paseo is an exciting dining concept created by celebrity chef Carlos Gaytán, ren...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager (Irvine)

    Manager (Irvine)

    Confidential • Irvine, CA, US
    [job_card.full_time]
    Develop & implmnt comprehensive biz strategies that align w / the property's goals & objctvs; foster a culture of excellence & continuous improvement, ensuring the highest standards of g...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Manager, Fulfillment

    Manager, Fulfillment

    OUAI • Mission Viejo, CA, US
    [job_card.full_time]
    OUAI means "yes" in that casual, Parisian way.We're here to give you the confidence to win life YOUR OUAI.Our Hair, Body, and Fragrance products were created for effortless routines and nourishment...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Manager

    Manager

    Panera • Mission Viejo, CA, US
    [job_card.full_time]
    Assistant General Manager Opportunity.Come join Panera Bread an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023!. We are also proud to be named a Top Workpla...[show_more]
    [last_updated.last_updated_30] • [promoted]