RN Case Manager Remote

Helping patients feel supported heard and guidedright from your home.

At Guidehealth were transforming how patients experience healthcare by combining clinical expertise with compassionate person-centered support. As a Remote RN Case Manager youll build trusted relationships with patients by phone helping them navigate complex health needs understand their care plans and improve their overall well-being.

If youre a nurse who loves making a direct impactwithout the physical demands of bedside carethis role offers the meaningful patient connection youre looking for.

This is a primarily remote role with 1015% local travel to clinical sites in your hiring area.

What youll be doing :

• Conducting in-depth telephonic assessments to understand each patients medical psychosocial and social needs.
• Reviewing and updating medical historiesincluding medications chronic conditions and preventive care.
• Developing individualized care plans and guiding patients through their treatment goals and care options.
• Providing empathetic evidence-based education on chronic disease management and preventive health.
• Monitoring progress by phone adjusting care plans and ensuring patients stay connected to their providers.
• Completing Medicare Annual Wellness Visits (AWVs) via telehealth under physician supervision.
• Partnering with Healthguides who support non-clinical needs like scheduling transportation food assistance and SDOH resources.
• Performing proactive outreach and timely follow-ups to maintain continuity of care and patient engagement.
• Advocating for patients helping them access the right resources at the right time.
• Documenting clearly and accurately in the EHR and care-management systems during and after calls.
• Supporting quality outcomes (HEDIS NCQA) by coordinating preventive services and managing chronic conditions.
• Participating in virtual meetings ongoing education and clinical training to stay current with care standards.
• Using multiple communication methods (phone text patient portals email AI-supported tools) to reach high-risk patients.
• Collaborating in AI-driven outreach programs that help connect with vulnerable populations.
• Protecting patient privacy in a secure private home workspace.
• Performing additional responsibilities as needed to support patients and the care team.

Qualifications :

What youll need for success :

What wed love for you to have :

Additional Information :

The salary range for this role is $80000.00 to $83000.00

ALIVE with Purpose : How We Thrive at Guidehealth

At Guidehealth our values come to life in everything we do.

BENEFITS :

All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include :

COMPENSATION :

The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include but are not limited to : skill set years of relevant experience education location and licensure / certifications.

OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT

Diversity inclusion and belonging are at the core of Guidehealths values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race religious creed color age sex sexual orientation and identity national origin citizenship religion marital status familial status physical sensory or medical disability Family and Medical Leave military or veteran status pregnancy childbirth or other related medical conditions or any other classification protected by federal state and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring placement promotion transfer demotion layoff termination recruitment advertising pay and other forms of compensation training and general treatment during employment.

OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA

This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealths custodianship as well as Guidehealth Intellectual Properties.  For any security-specific roles the responsibilities would be further defined by the hiring manager.

REMOTE WORK TECHNICAL REQUIREMENTS

Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.

Remote Work : Yes

Employment Type : Full-time

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Experience : years

Vacancy : 1