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IT Technician
IT TechnicianTEKsystems • Cherry Hill, NJ, United States
IT Technician

IT Technician

TEKsystems • Cherry Hill, NJ, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
  • Description
  • Setup, install, and maintain applications, networked devices, computer workstations, laptops, printers, phones, tablets, cabling, and other equipment.
  • Troubleshoot and support applications, networked devices, computer workstations, laptops, printers, phones, cabling, and other equipment. Escalate as necessary.
  • Provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software, and peripherals.
  • Provision and disable user accounts, reset and update passwords, modify group memberships, and manage Office 365 membership and mailboxes.
  • Administer IT support request ticketing system. Assign, modify, update, and escalate support tickets. Follow up to ensure that technical requests are being addressed in a timely manner.
  • Assist with maintenance of cellular and office phones. Setup accounts create extensions, mailboxes.
  • Participate in regular meetings with the other members of the IT Department to discuss project status and outstanding issues.
  • Identify opportunities that can improve efficiency of business processes.
  • Investigate and resolve workstation and application related issues.
  • Provide first level support, assist in troubleshooting application and system issues.
  • Maintain a working relationship with all business departments and IT team members.
  • Follow company safety and health guidelines and other company policies.
  • Travel to other office locations may be required.
  • Maintain a valid driver's license. Always ensure HR has a copy of a current, valid license on file.
  • All other duties and responsibilities as assigned.
  • Experience Required for This Position :

    • 2 or more years related work experience in helpdesk environment
    • Knowledge and experience with PCs, some servers, network, and software
    • Data cabling in switch closets
    • Experience working in IT management tool
    • Microsoft desktop operating systems
    • Tablets / Android & Apple
    • Mobile Phones / Android devices
    • Microsoft Office 365 Support & Administration
    • Active Directory / Entries, Password Reset's
    • MDM / Maas 360
    • Deployment Software / SmartDeploy
    • Personally motivated, aggressively goal-oriented focus
    • Superior interpersonal skills, ability to work well with others
    • Excellent oral and written communication skills
    • Detail oriented organizational skills
    • An ability to understand complex issues and learn quickly
    • Adaptability, flexibility, and creativity
    • Mature professional attitude
    • Professional appearance
    • Ability and willingness to accept direction and work in a team environment
    • Requires valid driver's license
    • Additional Skills & Qualifications
    • Must have reliable transportation

      Go getter attitude

      Great people skills

      Accepts feedback

      Has the ability to adapt

      Personable and Professional

    • Experience Level
    • Intermediate Level

    • Job Type & Location
    • This is a Contract position based out of Cherry Hill, NJ.
    • Pay and Benefits
    • The pay range for this position is $22.00 - $25.00 / hr.
    • Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Cherry Hill,NJ.
    • Application Deadline
    • This position is anticipated to close on Dec 27, 2025.
    • h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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