Manager, Sales Operations

Manager, Sales Operations

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're changing lives every day. For both our patients and our team members. We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Manager, Sales Operations is responsible for ensuring sales teams are running as efficiently and productively as possible.

Essential Job Duties / Responsibilities :

• Develops, designs and manages reports, analytics and dashboards that identify sales performance trends intended to increase efficiencies and improve performance.
• Identifies opportunities for sales process improvement and workstream automation. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.
• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports or assists in the development of new reporting tools as needed.
• Compiles requirements and documentation of requests and standard operating procedures (SOPs) including graphical representation of process flow.
• Supports communications, meetings, and other collaborations as appropriate to effectively perform work and to understand, resolve, and / or mitigate risks, obstacles, and / or conflicts.
• Collaborates in cross-departmental projects with Sales, BI, IT, and other departments as needed to support sales and corporate-wide initiatives.
• Consults in the creation and review of incentive programs, streamlining of business processes or workflow automation to provide recommendation on best practices within Salesforce and other sales tools.

Sales Incentive Plans :

Reporting and Analytics :

Knowledge, Skills and Abilities :

Education and Experience Criteria :

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.