Powersports Service Writer / Advisor

Overview

Salary Range : $36,000.00 - $62,500.00 per year

This is a great opportunity to join a growing company in a fun fast-paced and exciting atmosphere. It is an excellent job with career opportunities to advance and grow. We have numerous dealerships and corporate locations in the US. We represent major global products and have our own brand identity for market leadership. You can check us out at www.adventurelifestyle.com.

REQUIREMENTS :  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Regular Attendance during store hours is required to handle customer transactions, communicate and assist technicians.

1+ years of powersports or automotive dealership experience preferred

Excellent customer service and verbal and written communication skills

Experience writing concise but detailed repair orders for vehicles – powersports or automotive, desired

A positive attitude & strong work ethic

Pleasant, energetic, and dependable personality

Ability to multi-task

Valid driver’s license and a good driving record

Motorcycle endorsement preferred

Responsibilities

Greet customers, inspect their powersports vehicles, and answer questions.

Document problems with Motorcycles, ATVs, and Side-by-Sides and clearly describe them on the repair order.

Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified.

Schedule appointments for repair, maintenance and recall work.

Advise customers on necessary / suggested services and cost.

Offer additional services and products, including special promotions.

Review repair orders in progress to ensure quality and timeliness.

Follow the status of a customer’s powersports vehicle from service bay entry through the completion of work.

Communicate any changes in timeline, repairs, or cost to the customer.

Upon completion of work, review the work order with the customer.

Other duties as assigned.

Job Type : Full-time

Benefits : 401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Work Location : In person