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Customer Service/Retail Associate (DME)
Customer Service/Retail Associate (DME)Binson's Hospital Supplies Inc. • Elkhart, IN, US
Customer Service / Retail Associate (DME)

Customer Service / Retail Associate (DME)

Binson's Hospital Supplies Inc. • Elkhart, IN, US
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  • [job_card.full_time]
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Job Description

Job Description

  • ???? Now Hiring : Customer Service / Retail Associate (DME)
  • ???? Location : 3225 Southview Dr. Unit 500, Elkhart, IN 46514
  • ???? Schedule : Monday–Friday | 8 : 30 AM – 5 : 00 PM

At Binson’s , we believe in three things : Better Products, Better Services, Better Lives —and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

  • ???? The Role : Customer Service / Retail Associate (DME)
  • This position plays a key role in welcoming customers, answering inquiries, and ensuring smooth, accurate processing of orders and documentation within a DME retail environment. This position blends customer-facing service with detailed administrative tasks to support a positive and efficient experience for every visitor.

  • ???? What We're Looking For
  • High school diploma or equivalent
  • Experience with POS systems and computer data entry
  • Excellent communication skills
  • A cheerful, positive attitude
  • A passion for providing outstanding customer service
  • Previous experience in the DME or healthcare retail world preferred
  • ???? What You’ll Be Doing
  • Answering incoming customer calls with professionalism and warmth
  • Greeting customers and helping them find what they need
  • Assessing customer needs and assisting with product questions
  • Entering new customer information accurately into our system
  • Collecting all required documentation from customers
  • Generating orders and ensuring billing accuracy
  • Entering product information and helping maintain proper profit margins
  • Obtaining written physician orders as needed for insurance
  • Processing purchase order exception reports
  • Completing insurance verification to confirm eligibility
  • ???? Perks & Benefits
  • Competitive pay ????
  • Full benefits : Medical, Dental, Vision & Life Insurance ????
  • Paid time off + floating holiday ????
  • 401(k) Retirement Savings Plan ????
  • Training and growth opportunities ????
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