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General Merchandise Team Leader
General Merchandise Team LeaderNew Mexico Staffing • Albuquerque, NM, US
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General Merchandise Team Leader

General Merchandise Team Leader

New Mexico Staffing • Albuquerque, NM, US
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  • [job_card.full_time]
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General Merchandise Team Leader

The pay range per hour is $21.00 - $35.70. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience, and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

General merchandise experts of operations, process, and efficiency who enable a consistent experience for our guests by ensuring product is set, merchandised, and available, accurately priced and signed on the sales floor. The general merchandise and food sales team leads inbound, outbound, replenishment, and promotional signing processes for all general merchandise (GM) areas of the store. This team also leads inventory accuracy, merchandise set-up, and pricing processes for all areas of the store. This team may also lead food & beverage and food service, providing a fresh and food safe experience. Experts enable efficient delivery of merchandise to our guests by owning pick, pack, and ship fulfillment work.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a general merchandise team leader can provide you with the skills and experience of :

  • Guest service fundamentals and experience building a guest first culture on your team
  • Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies
  • Leading a team by planning department(s) daily / weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency
  • Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating, and retaining talent
  • Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader

As a general merchandise team leader, no two days are ever the same, but a typical day most likely will include the following responsibilities :

  • Executing daily / weekly workload to deliver on department and store sales goals and guest engagement, including merchandising, pricing, setting and updating merchandise sales floor displays, sampling, promotions, and price change
  • With guidance from your leader, educating your team on how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability
  • Helping assess reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve
  • Being an expert of operations, accuracy, process, and efficiency
  • With your direct leader's guidance, assisting with and leading the daily execution of tasks such as receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas
  • With your direct leader's guidance, assisting and leading with the processes in inventory accuracy, merchandise set-up, and maintenance, and pricing for all areas of the store
  • Assigning daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your leader
  • With your direct leader's guidance, helping establish clear goals and expectations and holding team members accountable to expectations
  • With your direct leader's guidance, helping with efficient delivery to our guests by leading pick, pack, and ship fulfillment work accurately (if applicable) and assessing reporting in fulfillment to identify gaps and assist to develop a plan
  • Responsible for collaborating with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest-ready in alignment with your leader's direction
  • Staying informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments
  • Evaluating candidates for open positions and developing a guest-centric team, as directed by your immediate leader. Model a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions
  • Working a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts, and weekends)
  • Supporting guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws
  • Demonstrating inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
  • Demonstrating a culture of ethical conduct, safety, and compliance; leading and holding the team accountable to work in the same way
  • Leading and demonstrating a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting / investigating injuries timely and accurately
  • Modeling the execution of physical security processes in order to enhance the in-store security culture. Supporting merchandise protection strategies across the total store; including ordering, storage, and application as directed by best practices
  • Modeling creating a welcoming experience by greeting guests as you and your team are completing your daily tasks
  • Demonstrating how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs
  • Leading by thanking guests and letting them know we're happy they chose to shop at Target
  • If applicable, as a key carrier, following all safe and secure training and processes
  • Addressing all store emergency and compliance needs
  • All other duties based on business needs

    • This may be the right job for you if :

  • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with
  • You thrive in a fast-moving, highly active, and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
  • You are open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times)

    • The good news is that we have some amazing training that will help teach you everything you need to know to be a general merchandise team leader. But there are a few things you need from the get-go :

  • High school diploma or equivalent
  • Age 18 or older
  • Previous retail experience preferred, but not required
  • Ability to :
  • Lead and hold others accountable
  • Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Work independently and as part of a team
  • Manage workload and prioritize tasks independently
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
  • Welcoming and helpful attitude toward all guests and other team members
  • Effective communication skills

    • We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :

  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports, and information
  • Accurately handle cash register operations as needed
  • Climb up and down ladders as needed
  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
  • Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt and regular attendance necessary
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

    • In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable

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