BLT is seeking an outgoing customer service focused individual who enjoys making a difference in peoples lives. The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a full-time position .
Description : The Concierge provides superior customer service possesses detailed knowledge of company policy and procedures and performs essential functions as they relate to the maintenance and accessibility of the building.
Duties and Responsibilities of the Concierge :
- Oversees the provision of all services at the front desk of the luxury residential building
- Promptly answers phone calls requests andconcerns while responding to all resident inquiries in a professional andtimely manner
- Assists residents with move-in and move-out procedures.
- Warmly welcomes residents guests and thatall visitors have been properly registered.
- Adheres toemergency key procedures manage key insurance policy and control keyboard.
- Provides and coordinates resident services including but not limited to : package handling dry cleaning event planning local directions and courtesy calls.
- Additional tasks and clerical duties as assigned by supervisor
- We have evening shiftavailable : 12 : 00pm-8 : 30pm
Qualification and Requirements of the Concierge :
1 year experience as a concierge or 2 years experience in a hospitality roleMust demonstrate commitment to deliver outstanding customer serviceSelf-motivated trustworthy and works with limited supervision.Ability to set priorities handle multiple tasks and meet deadlines.Strong interpersonal and communication skillsProficient in Microsoft OfficeHigh school diploma or GED College education preferred.Must be 21 years of age or older to comply with regulations for accepting packages containing alcoholPhysical Requirements of the Concierge :
Must be able to lift and carry packages over 25 lbs on a regular basis.Ability to stand walk bend and reach throughout the shift.Benefits Provided to the Concierge :
Competitive PayMedical InsuranceDental InsuranceVision Plan401k PlanLife InsurancePaid VacationPaid Sick LeavePaid HolidaysTuition Reimbursement20% Housing Discount at BLT PropertiesBLT is an equal opportunity note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list and duties may evolve over time based on business needs.
Required Experience :
Junior IC
Key Skills
Load & Unload,Ruby,Shipping & Receiving,Forklift,Lift Truck Experience,Basic Math,Packaging,Warehouse Experience,Delivery Driver Experience,Heavy Lifting,Human Resources,RF Scanner
Employment Type : Full-Time
Experience : years
Vacancy : 1