Senior On-Site Service Specialist

Job Title : Senior On-Site Service Specialist

Location : Fort Worth TX 76155

Schedule : Monday - Friday 8 : 00 AM - 5 : 00 PM

Pay Rate : $18.00 - $20.00 per hour

Job Summary :

The Senior On-Site Service Specialist provides comprehensive onsite document services including high-volume printing copying imaging and mail operations. This role supports daily service-level agreements (SLAs) by working collaboratively within a team to meet production deadlines. Ideal candidates will have experience with print and mail operations strong customer service skills and the ability to stand for extended periods while operating printing and mailing equipment.

Key Responsibilities :

• Operate high-volume copy print imaging and mail management equipment
• Perform binding finishing quality control and final document checks
• Operate document imaging systems and related software
• Use MS Office and email systems to open send retrieve save and transfer files
• Access document management systems following established protocols
• Monitor convenience copiers perform daily inspections clear paper jams and report issues
• Maintain service logs meter readings inventory records and billing logs
• Sort distribute ship and receive mail packages and office supplies
• Apply postage and calculate job charges as required
• Respond to customer service requests and answer job status inquiries
• Deliver completed jobs to designated locations within or near the site
• Maintain neat stocked and organized copier and mail areas
• Perform filing archiving and document purging tasks
• Assist with meeting room and conference room setups
• Perform light maintenance building support tasks and occasional cleaning duties
• Use bindery and finishing equipment such as cutters staplers shrink-wrap machines joggers drills and scales
• Perform other duties as assigned including occasional overtime or off-hour support if required

Required Qualifications :

Required Skills :

printMailcopydocument services

Key Skills

Computer Hardware,Mac Os,Manufacturing & Controls,Root cause Analysis,Windows,Customer Support,Remote Access Software,Operating Systems,Encryption,Remedy,Chemistry,Cerner

Employment Type : Full Time

Experience : years

Vacancy : 1