Client Service Coordinator

Benefits:

• Bonus based on performance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join Our Team as a Client Service Coordinator at Signarama!

Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts.
A successful Client Service Coordinator is highly organized, customer-focused individual with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!

Signarama is the world's largest sign franchise with independently owned locations around the world. Our small Sioux Falls location is seeking a full-time Client Service Coordinator.

Key Responsibilities:

• Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
• Marketing Execution: Implement store marketing strategies, and
• Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
• Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
• Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Professional Growth:

• Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand.

What We Offer:

• Competitive Salary
• Professional Development Opportunities
• Dynamic and Supportive Work Environment

Qualifications:

• Strong proficiency in computer operations, including Windows Office and POS systems.
• Excellent command of the English language with strong spelling, grammar, and proofreading skills.
• Mathematically inclined with the ability to learn square footage, reading a tape measure, conversions between decimals, percentages, and fractions.
• Understanding of basic sales.
• Exceptional communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.
• Reliable transportation to & from work.
• High-school diploma or equivalent