Resident Manager - 1535 JacksonChinatown Community Development Center • San Francisco, CA, US
Resident Manager - 1535 Jackson
Chinatown Community Development Center • San Francisco, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.part_time]
[job_card.job_description]Perform nightly security check on building floors and lock up common areas as needed / or in the case of an emergency Separate recyclables, compostable, and landfill trash when needed Respond to and handle all building emergencies during on-call shift : flood, fire, electricity outage, serious injury, medical emergency Report all maintenance related issues to Property Manager Log and document serious events on incident reports and submit to Property Manager Receive and sort mail for resident mailboxes Respond to tenant complaints in a reasonable time manner Report any graffiti on both interior and exterior side of the building to Property Manager Log activities daily and occurrence including date, time, and what happened that day or no incidents Respond to all telephone calls, otherwise, return calls as soon as possible Respond to calls or emergencies at the building as soon as possible and notify the Property Manager as appropriate Along with Property Manager, attend resident meetings a minimum of once per year Required to reside in resident manager unit and stay every night while on duty Clean building entrance, hallway, and community areas when needed Approximate time to perform nightly duties per day : _30 minutes_ Embody organization values (respect & compassion, empowerment, teamwork) Contribute to a safe and pleasant work environment Follow policies, procedures, and safe work practices Other duties as assigned Commitment to respond to all cell phone calls / texts within ten minutes Commitment to be at property site within thirty minutes of being notified of any building emergency when on call Willingness to do varied tasks Ability to work with people of diverse social, economic, and ethnic backgrounds Good written and verbal communication skills Act in a pleasant, professional, and calm manner Ability to work under stressful circumstances Bilingual and biliterate in Chinese / English Excellent interpersonal skills and ability to work with diverse ethnic groups Sensitivity to issues facing low-income families, disabled, and elderly populations Good judgment and problem-solving skills Prior experience as a resident manager Current employee in Property Management Experience working in affordable housing projects, especially in property management
Job Description
Job Description
Job Summary : The Resident Manager is responsible for ensuring safe and secure living conditions for all residents. The position requires a reliable and sensitive individual who is dedicated to serving the needs of low-income tenants. S / he must display a calm manner and presence during emergency situations, exercise sensible and impartial judgment, and be willing to perform a variety of tasks.
Status : Part-time, On-Call, Nonexempt
Location : Chinatown neighborhood, San Francisco
Hours : Perform nightly duties (approximately half an hour per day); On-call Monday through Friday, 5 : 00 p.m. – 8 : 00 a.m., and Saturday and Sunday, and CCDC Holidays from 12 : 00 a.m. to 11 : 59 p.m. (24-hours)
Salary : $19.18 per hour
The Organization : A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and / or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.
General Job Responsibilities :
- Perform nightly security check on building floors and lock up common areas as needed or in the case of an emergency
- Respond to and handle all building emergencies during on-call shift : flood, fire, electricity outage, serious injury, medical emergency
- Report all maintenance related issues
- Log and document serious events on incident reports
- Log activities daily and occurrence including date, time, and what happened that day or no incidents
- Report any graffiti on both interior and exterior side of the building to Property Manager
- Separate recyclables, compostable, and landfill trash when needed
Nightly Job Responsibilities :
Other :
Knowledge, Skills, and Experience :
Minimum Qualifications :
Preferred Qualifications :
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