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Office Services Lead
Office Services LeadForrest Solutions • Washington, DC, US
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Office Services Lead

Office Services Lead

Forrest Solutions • Washington, DC, US
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  • [job_card.full_time]
[job_card.job_description]

ob Title : Lead Office Services Associate

Location : Washington, DC

Schedule : 8 : 30am - 4 : 30pm; Monday - Friday

Pay - Rate : $65,000 - $70,000 / hr

About the Role

We're looking for a proactive, reliable, and hands-on Lead Office Services Associate to support daily office operations and ensure our workplace runs smoothly. The ideal candidate has a can-do attitude, thrives in a fast-paced environment, and is comfortable taking ownership of a wide range of office functions—from vendor coordination and mail handling to print production and hospitality.

This role requires strong organizational skills, a customer service mindset, and the ability to lift up to 50 lbs as needed. Prior experience in print production or office services is required.

Key Responsibilities

Office Operations & Supplies

  • Manage office supply inventory and place orders with vendors to maintain adequate stock levels.
  • Serve as the primary liaison with the building's management team and landlord to report maintenance issues and coordinate cleaning or repairs.

Mail & Shipping

  • Receive, scan, and distribute incoming mail and packages.
  • Prepare outgoing and interoffice mail, applying appropriate postage and ensuring timely delivery.

    • Hospitality & Event Support

  • Coordinate catering orders and handle food pickup for meetings and events.
  • Set up and clean up conference rooms before and after meetings.
  • Maintain kitchen and pantry areas by restocking beverages, snacks, and brewing coffee as needed.

    • Print & Production Services

  • Fulfill print, copy, and binding requests for the office and internal teams.
  • Ensure quality control and timely completion of all print projects.

    • Technology & IT Support

  • Provide basic AV setup and support for meetings.
  • Distribute laptops, docking stations, and related equipment to staff.
  • Track and request replenishment of IT supplies as needed.

    • Security & Access Management

  • Create, deactivate, and monitor employee access cards.

    • Onboarding & Office Setups

  • Prepare workstations for new hires, ensuring all equipment and technology are in working order.
  • Set up desk phones, monitors, and other office equipment as needed.

    • Administrative & Financial Support

  • Process vendor invoices through the client's financial systems for timely payment.
  • Serve as a backup receptionist when required.

    • Qualifications

  • Minimum 2–3 years of experience in office services, facilities, or print production.
  • Strong interpersonal and communication skills with a customer-service focus.
  • Proven ability to manage multiple priorities and respond quickly to changing needs.
  • Comfortable lifting up to 50 lbs and performing hands-on office tasks.
  • Proficiency with Microsoft Office Suite and general office technology.
  • Reliable, detail-oriented, and adaptable with a strong sense of ownership.

    • Forrest Solutions provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.

    Internal candidates only : The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

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