Dealer Performance Partner

Who we are

At CarGurus (NASDAQ : CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, were the largest and fastest-growing automotive marketplace, and weve been profitable for over 15 years.

What we do

The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurusour employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role Overview

CarGurus is seeking a dynamic and talented individual to join our team as a Dealer Performance Partner. In this role, you will partner with high-value CarGurus customers to deliver targeted support to optimize dealers results with CarGurus. You will play a vital role in developing and leading on-site training and ongoing coaching to dealership employees, empowering them with the knowledge and tools to optimize lead handling, improve customer connections, and drive return on investment. This role isnt just being a trainer; You must directly impact how dealers perceive the value of CarGurus products and services through real results at the dealership level. This role requires robust collaboration across CarGurus teams, partnering with stakeholders from Customer Success, Product, Marketing, and Sales teams to achieve shared goals. Additionally, it is vital for you to synthesize and communicate dealer feedback and experiences internally to provide insights for product roadmap development and refinement, directly impacting how CarGurus shows up in the market.

What you'll do

• Leverage your automotive expertise to create and develop resources to deliver the best training and service for internal CarGurus teams and external dealer customers.
• Provide engaging on-site training and support to dealership employees, focusing on lead handling optimization, customer communications, and CarGurus product expertise.
• Prepare resources for new products going to market, as well as ensure all materials used by the collective team is updated regularly to reflect the latest innovations and enhancements
• Indirectly drive organic account growth, CarGurus product adoption, and reduce churn events through a consultative approach to relationship management
• Gather and summarize dealer feedback and your own experiences, then proactively communicate this to CarGurus leadership and stakeholder groups.
• Collaborate with stakeholders across Commercialization, Product, Marketing, and Revenue teams to share learnings and insights through written documents, in-person and virtual presentations, and other channels.

Who you are

If you are passionate about making a meaningful impact in the automotive industry and possess the relevant experience and skills, we encourage you to apply for this exciting opportunity to join the CarGurus team as a Dealer Performance Partner.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses / incentives, and restricted stock units.

US base salary range

$86,000 — $119,000 USD

Working at CarGurus

We reward our Gurus curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potentialstarting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. Thats why we hope youll apply even if you dont check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus.

We reward our Gurus curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.","m" : [{"s" : 0,"n" : "a","v" : "left"},{"s" : 0,"n" : "p","v" : 1.1036906734302876},{"s" : 0,"n" : "b","v" : true,"e" : 19},{"s" : 0,"n" : "c","v" : "#000000ff","e" : 21},{"s" : 0,"n" : "s","v" : 19.999999999999996,"e" : 21},{"s" : 19,"n" : "p","v" : 1.1036906734302876},{"s" : 21,"n" : "a","v" : "left"},{"s" : 21,"n" : "p","v" : 1.1036906734302876},{"s" : 21,"n" : "c","v" : "#1d1c1dff","e" : 730},{"s" : 21,"n" : "s","v" : 20,"e" : 730}]}">

#LI-Hybrid