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IT Support Technician with Networking Background
IT Support Technician with Networking BackgroundF-L Management Inc • Camas, WA, US
IT Support Technician with Networking Background

IT Support Technician with Networking Background

F-L Management Inc • Camas, WA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Job Title : IT Support Technician

Wage : $19 - $26

Advertising Location : Camas preferred / Vancouver secondary

Company : Technology Solutions Team

This is an in person, full time job located in Camas, WA.

Technology Solutions Team is an information technology company doing business in Oregon and Washington with its corporate offices in Camas, Washington. We work with hotels, schools, and offices. We do basic end-user computer support, networking, cameras, phone systems, access control, networking, Wi-Fi, email and cloud administration, server management and more.

We are looking for a support technician with networking experience to process support tickets, solve end-user issues remotely, assist in the installation of new systems, troubleshoot network and computer issues, and to communicate with vendors by telephone.

Most important skills to succeed in this role :

1. Experience with networking

2. Good customer service

3. Ability to troubleshoot and find resolution with minimal guidance

Professional Skill Requirements :

  • Good communication and customer service skills
  • Attention to detail
  • Creative problem solving skills
  • Takes initiative
  • Willing to drive to remote locations occasionally as needed

Technical Skill Requirements :

  • Understand Networking : Able to competently explain how IP addressing, VLANs, DNS, DHCP, and Wi-Fi work
  • Experience with configuring and troubleshooting UniFi Ubiquiti networking equipment (highly preferred)
  • Able to configure firewall rules and port forwarding
  • Microsoft Windows troubleshooting experience
  • Can make and test network cables

    • Benefits :

  • Health insurance
  • Options for

    • Vision & dental coverage

  • Life insurance
  • Short-term & long-term disability coverage
  • 401k plan with employer match
  • Paid vacation time starting at 5 days per year
  • Paid sick time
  • 7 paid holidays
  • 2 floating holidays per year
  • Mentoring & professional development
  • Discounted stays at our hotel properties across the country
  • $500 annual education credit for courses approved by employer

    • We are proud to be an equal opportunity employer

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    It Support Technician • Camas, WA, US

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