THIRD SHIFT CONCIERGE

Job Description

Job Description

TERRABELLA WINDSOR LAKE SENIOR LIVING COMMUNITY, a Discovery Senior Living community is growing, thriving and has meaningful job opportunities available in a safe and supportive work environment.

The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature. Also, responsible for promoting and guarding the community property and assets against fire, theft, vandalism and illegal entry by unauthorized persons while meeting and / or exceeding service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Conducts safety and security inspections of all community property to include common areas, resident corridors, parking areas and perimeter access of a large community campus.

• Patrols community property to prevent and discover activity in violation of criminal, fire or safety codes.
• Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unsecured.
• Investigates and reports all acts of unlawful or safety hazards that would endanger persons or property.
• Investigates all incidents and suspicious occurrences, filing incident report appropriately.
• Responds to all security calls and complaints, taking necessary action and handling on-scene emergency situations until relieved by a Supervisor.
• Inspects and reports all dangerous conditions and any damaged or defective equipment, machinery and property.
• Secures and unlocks areas and buildings in accordance with policy and community expectation.
• Notifies appropriate agencies in situations where their emergency response and support is necessary.
• Sounds alarm and / or calls policy / fire department in case of fire or presence of unauthorized persons.
• Assist in emergency response procedures as per community policy.
• Ensures outside furniture or fixtures are secure in the event of inclement weather.
• Schedules and provides transportation for residents in accordance with policy.
• Delivers packages to Residents throughout Community as well as monthly billing statements.
• May be required to drive the community vehicle if necessary.
• Other duties as assigned.

Qualifications :

If having a direct impact on the lives of others is appealing to you, apply today and join our team!

EOE D / V