Multilingual Patient Access Representative

A company is looking for a Healthcare Services Multilingual Representative II in the Patient Access Center, working remotely.

Key Responsibilities

Schedule, confirm, and cancel appointments while handling inbound and outbound customer contacts

Resolve patient issues and provide comprehensive service to facilitate caller requests

Maintain computer skills to effectively utilize applicable software and support multiple queues with inbound call volume

Required Qualifications

High School diploma

6+ months of experience in a Contact Center role

6+ months of experience in an Administrative Support role