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Software Project Coordinator
Software Project CoordinatorMcLeod Software • Birmingham, AL, United States
Software Project Coordinator

Software Project Coordinator

McLeod Software • Birmingham, AL, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

The Software Implementation Project Coordinator plays a critical role onboarding McLeod Software solutions. This role will manage the execution of customer implementation projects by maintaining project scope and ensuring coordination between internal and external customers.

Responsibilities

  • Manages implementation projects for New Business and Upgrade customers.
  • Creates project timelines and deliverables.
  • Interfaces internally and externally to get projects completed.
  • Monitors and communicates project risks and successes.
  • Provides exceptional customer service experience to our customers.
  • Occasionally works after hours / weekends.
  • Periodic overnight travel may be involved.

Competencies

  • Ability to learn McLeod Software and internal systems.
  • Strong organizational and prioritization skills.
  • Ability to effectively communicate complex IT concepts.

    • Education / Experience

  • Bachelor’s degree or a mix of demonstrated experience working with technology support, customer service and / or internships, academic projects
  • Experience providing customers with software support, preferred.
  • Experience building relationships in an external customer-facing role preferred.
  • Intermediate knowledge of Microsoft Office Suite
  • Experience with Project Management tools (i.e., Jira, Trello, Microsoft Project, etc.) preferred

    • Why McLeod?

    At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success. With over 600 full-time team members, we’re still growing while staying true to who we are. Our priorities stay where they belong : with our employees, our customers, and the continued growth of our business. When you join McLeod, you’re joining a company that’s built for the long haul—with a clear vision, strong leadership, and a commitment to investing in our people.

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    Software Project Coordinator • Birmingham, AL, United States

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