Talent.com
Service Advisor
Service AdvisorToyota West Mobile • Mobile, Alabama, USA
Service Advisor

Service Advisor

Toyota West Mobile • Mobile, Alabama, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Service Advisor

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive professional work environment aggressive pay plans with career advancement opportunities and the best training in the industry.

Job Summary

The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to the customers while providing an excellent customer service experience. You will serve as the liaison between customers and our skilled technicians ensuring that customer vehicles are properly diagnosed serviced and repaired in a timely manner.

We offer best in class industry benefits :

  • Competitive pay
  • Medical Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Vehicle Purchase Discounts
  • Employee Discounts on Parts and Service Repairs
  • Aggressive Employee Referral Program with Bonus Opportunities

Responsibilities :

  • Greet customer in a friendly and professional manner.
  • Listen to customers concerns and accurately document their vehicle issues.
  • Manage service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and attentive service.
  • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
  • Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
  • Distribute work between technicians according to store policy.
  • Answer technical questions about vehicle problems warranties services and repairs.
  • Maintain Customer Satisfaction scores at or above company standards.
  • Maintain good working relationships to foster positive employee relations.
  • Comply with all company policies procedures and safety standards.
  • Other duties as assigned.

    • Qualifications :

  • Previous experience as a Service Advisor is a plus but not required.
  • Good communication and customer service skills.
  • Computer competency and basic math skills.
  • Self-motivated with the ability to set and achieve targeted goals.
  • Organizational and time management skills.
  • Professional well-groomed personal appearance.
  • Strong record of positive customer satisfaction results.
  • Clean driving record and valid drivers license.

    • You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.

    Required Experience :

    Unclear Seniority

    Key Skills

    Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    [job_alerts.create_a_job]

    Service Advisor • Mobile, Alabama, USA

    [internal_linking.similar_jobs]
    Service Technician

    Service Technician

    Sterling Engineering Inc. • Mobile, AL, US
    [job_card.permanent]
    Air Compressor Service Technician.Medical, Dental, Vision, 401(k) with company match, Company Truck, Laptop, Gas Card, Cell Phone Allowance. We are seeking an Air Compressor Service Technician to pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Citronelle

    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Citronelle

    Prisma Health • Mobile, AL, United States
    [job_card.full_time]
    This position performs duties necessary to treat patients in accordance with the physician's order and departmental policy. Works independently in all acute and critical care settings.Consults with ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Dauphin Island

    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Dauphin Island

    Prisma Health • Mobile, AL, United States
    [job_card.full_time]
    This position performs duties necessary to treat patients in accordance with the physician's order and departmental policy. Works independently in all acute and critical care settings.Consults with ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Advisor / Consultant

    Customer Service Advisor / Consultant

    U-J Chevrolet • Mobile, AL, US
    [job_card.full_time]
    The Service Advisor should be able to meet and greet customers with a positive attitude and a smile on their face.The Service Advisor needs to be able to answer question and identify the need for a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T0797)

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T0797)

    Target • Mobile, Alabama, United States of America
    [job_card.part_time]
    Starting Hourly Rate / Salario por Hora Inicial : $15.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Seaso...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Technician

    Service Technician

    U-J Chevrolet • Mobile, AL, US
    [job_card.full_time]
    Job Summary : We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE certified.The day-to-day duties incl...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Daphne

    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Daphne

    Prisma Health • Daphne, AL, United States
    [job_card.full_time]
    This position performs duties necessary to treat patients in accordance with the physician's order and departmental policy. Works independently in all acute and critical care settings.Consults with ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Adjunct Pool Respiratory Therapy Instructor

    Adjunct Pool Respiratory Therapy Instructor

    Muskegon Community College • Mobile, AL, United States
    [job_card.full_time]
    The Tapered Design Specialist is responsible for providing tapered insulation designs.This exciting role requires an individual who is team-oriented and has. Provide accurate insulation material quo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Electronic Fire Service Sale Representative

    Electronic Fire Service Sale Representative

    Johnson Controls • Mobile, AL, US
    [job_card.full_time]
    Build your best future with the Johnson Controls team.As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, place...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Fuel Storage Tank Service Technician

    Fuel Storage Tank Service Technician

    Tait & Associates, Inc. • Mobile, AL, US
    [job_card.full_time]
    Join the TAIT Team – Build a Career with Purpose.Hiring all levels from Apprentice to Senior Technician.Experienced mentors, collaborative environment. Earn more as you gain new credentials.St...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Advisor - Jiffy Lube Multicare

    Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC • Mobile, AL, US
    [job_card.full_time] +1
    We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare.Jiffy Lube is America's l...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Advisor - Truck Care

    Service Advisor - Truck Care

    Alabama Staffing • Mobile, AL, US
    [job_card.full_time]
    Benefits : Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) 100% match up to 5% Medical / Dental / Vision Insurance after 30-days Compet...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Grand Bay

    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Grand Bay

    Prisma Health • Mobile, AL, United States
    [job_card.full_time]
    This position performs duties necessary to treat patients in accordance with the physician's order and departmental policy. Works independently in all acute and critical care settings.Consults with ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep Boys • Mobile, AL, US
    [job_card.part_time]
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Planning Agent

    Service Planning Agent

    The United States Secret Service • Mobile, AL, US
    [job_card.full_time]
    Recruitment Incentive : Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive detail...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Bayou La Batre

    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Bayou La Batre

    Prisma Health • Mobile, AL, United States
    [job_card.full_time]
    This position performs duties necessary to treat patients in accordance with the physician's order and departmental policy. Works independently in all acute and critical care settings.Consults with ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Advisor

    Service Advisor

    Porsche Mobile • Mobile, AL, US
    [job_card.full_time]
    Service Advisor – Automotive.We need a Service Advisor who is an expert in the art and science of customer service.Must be able to greet guests, schedule appointments and act as a liaison bet...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Parts and Service Technical Advisor- Mobile, AL

    Parts and Service Technical Advisor- Mobile, AL

    Stellantis • Mobile, AL, United States
    [job_card.full_time]
    Mopar Parts and Service Technical Advisor : .The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIA...[show_more]
    [last_updated.last_updated_30]