Account Director

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.

Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

The Account Director will manage trusted executive customer relationships, maintain and monitor strong customer health and retention, and drive company revenue initiatives, utilizing their background in healthcare or government and leverage those skills. This is a quota-carrying role that will require deep, strategic experience managing large accounts within specific U.S. healthcare verticals, including Payors (Health Plans), PBMs (Pharmacy Benefit Managers), and/or Large Hospitals/Health Systems. This role will own the end-to-end success of large, complex, and strategic accounts, including expanding customer use of & value from the platform through proactive upsells and expansions. This role will require presenting to C-Suite executives, managing account expansion strategy, and applying industry expertise in healthcare, specifically understanding EHR/EMR integration, and social determinants of health (SDOH).

The salary range provided reflects the national base average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. This compensation for this role will be base plus a commission.

We believe being together enables stronger relationships, collaboration, and culture.

•401k & equity grants

•Free food and onsite gym at our Austin HQ

•Paid parental leave

•Competitive PTO & 10 paid holidays

•Employee only paid Health, Dental, and Vision insurance

•Dog-friendly office in Austin HQ

•24/7 access to telemedicine and counseling

•Book Purchasing Program

You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff:

•Culture Committee

•Leadership Development Training

•Paid Volunteering Time