Talent.com
Entry-Level Admin Support - Device Support Specialist
Entry-Level Admin Support - Device Support SpecialistMidwest Mechanical • Lombard, IL, US
Entry-Level Admin Support - Device Support Specialist

Entry-Level Admin Support - Device Support Specialist

Midwest Mechanical • Lombard, IL, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description :

The Entry-Level Administrative Assistant – Device Support Specialist plays a crucial role in providing comprehensive administrative support to facilitate efficient office operations. In addition to traditional administrative responsibilities, this position assists with basic technical tasks involving mobile devices, laptops, iPads, and other office equipment. This opportunity is well-suited for individuals seeking to blend strong organizational abilities with hands-on IT support experience. This position collaborates with all departments and divisions within the organization to deliver high-quality assistance. This full-time, on-site position is located in Lombard and will report to the Director of Administration / HR.

Key Responsibilities

Administrative Duties

  • Professionally answer and route incoming calls, greeting visitors and clients.
  • Manage calendars, coordinate meetings, and arrange travel for staff.
  • Prepare, edit, and format documents, reports, and presentations as required.
  • Maintain accurate physical and electronic filing systems.
  • Handle incoming and outgoing mail and correspondence efficiently.
  • Set up office workstations with required equipment in accordance with the position.
  • Monitor office supply levels and place orders to maintain inventory.
  • Coordinate procurement of company swag and customer appreciation materials.
  • Assist in the creation of departmental SOP’s.
  • Assist with expense reporting and basic bookkeeping functions.
  • Travel as needed to ensure stock and distribution of office supplies and materials.
  • Perform additional administrative duties as assigned.

Device Support Duties

  • Set up, configure and maintain mobile devices, laptops, and iPads for onboarding employees and existing employees while maintaining IT policy standards.
  • Install and update operating systems and standard software applications.
  • Troubleshoot common hardware and software issues, including connectivity and printer concerns.
  • Collaborate with the Managed Service Provider (MSP) for escalated technical matters.
  • Manage inventories of office technology and mobile devices.
  • Provide user training on basic device operation and approved applications.
  • Document support procedures and maintain user guides for frequent issues.
  • Travel to branch locations and job sites as required to drop off or pick up devices needing replacement or returned for corrective measures.
  • Replace, exchange, and troubleshoot company issued devices at job sites to maintain efficiency.
  • Participate in process improvement initiatives and contribute ideas for efficiency.
  • Carry out supplementary device support responsibilities as assigned.
  • Skills & Competencies

    Administrative Skills

  • Strong organizational and time management capabilities.
  • Excellent written and verbal communication proficiency.
  • Proficient in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint and Teams.
  • Excellent customer-facing verbal, written and electronic communication skills.
  • Technical Skills

  • Basic understanding of mobile operating systems (iOS, Android, Windows).
  • Ability to troubleshoot routine hardware and software problems.
  • Familiarity with email setup, Apple Business Manager (ABM), Intune, Wi-Fi configuration, and printer setup.
  • Excellent employee-facing verbal, written, and electronic communication skills.
  • Soft Skills

  • Demonstrated customer service orientation and problem-solving skills.
  • Capacity to multitask and effectively prioritize tasks.
  • Strong attention to detail and adherence to confidentiality standards.
  • Education & Experience

  • High school diploma or equivalent required : Associate degree preferred.
  • Previous administrative experience is advantageous but not mandatory.
  • Foundational IT knowledge or certifications (e.g., CompTIA A+) are beneficial but not essential.
  • Physical Requirements

    The physical demands described here are representative of those that must be met by this employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • While performing the duties of this position, the employee is regularly required to sit and work at a computer for long periods of time. The employee frequently is required to use hands to finger, handle, or touch objects, tools, or controls, and talk, see, and hear.
  • The employee is occasionally required to stand, walk, and reach above shoulders. The employee must occasionally lift and / or move up to 30 pounds.
  • Transportation

  • The employee must have a clean and valid driver’s license and a reliable vehicle that can get them to branch locations and job sites during the week.
  • Safety

  • Use safe work practices in the office and promote safe work practices in the field.
  • Notify your manager of any unsafe conditions.
  • Comply with all Midwest Mechanical Safety Policy and Procedures.
  • Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.

    Compensation and Benefits

    The anticipated compensation range for this position is : $50,000 to $60,000 per year (less required deductions) depending on skills, education, and experience. In addition, we offer comprehensive and competitive benefits to our team members (and options for their families) such as medical, dental, vision, sick, vacation, life insurance, AD&D, short-term and long-term disability. Eligible team members are able to enroll in our company’s 401(k) plan and Roth.

    We look forward to hearing from you and thank you for your interest!

    Midwest provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    Requirements :

    [job_alerts.create_a_job]

    EntryLevel Admin Support Device Support Specialist • Lombard, IL, US

    [internal_linking.similar_jobs]
    Extended Support Specialist

    Extended Support Specialist

    UCP Seguin of Greater Chicago • Elmhurst, IL, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Provide supportive assistance, personal care & training to consumers in their daily living, social, recreational, day services and community activities, in accordance with the goals & requi...[show_more]
    [last_updated.last_updated_30]
    Retail Support Specialist

    Retail Support Specialist

    DSI Systems • Melrose Park, IL, US
    [job_card.full_time]
    At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Work from Home - Online Product Support (Entry Level)

    Work from Home - Online Product Support (Entry Level)

    GLOCPA • Hoffman Estates, Illinois
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Support Specialist- Greater Chicago, IL Area (REMOTE)

    Client Support Specialist- Greater Chicago, IL Area (REMOTE)

    Fidelity • Schaumburg, IL, US
    [filters.remote]
    [job_card.full_time]
    To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites : . Chicago, Naperville, Highlan...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Support

    IT Support

    Mitsubishi Turbocharger and Engine America • ITASCA, IL, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Mitsubishi Turbocharger and Engine America is looking for a skilled IT Support to join our team in Itasca, IL.In this role you will work closely with the IT Director, provide technical support to a...[show_more]
    [last_updated.last_updated_30]
    Part-Time Learning Support Specialist (Mathematics / CSIS)

    Part-Time Learning Support Specialist (Mathematics / CSIS)

    National Louis University • Wheeling, IL, United States
    [job_card.part_time]
    National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution we believe in providing access t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Relay Settings Engineer 2

    Relay Settings Engineer 2

    GAI Consultants Inc. • Lisle, IL, United States
    [job_card.full_time]
    GAI Consultants is seeking a Relay Settings Engineer 2 with protective relay experience for transmission and distribution systems. The successful candidate will work on various substation and / or pro...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Entry-Level Customer Support – No Experience Required

    Remote Entry-Level Customer Support – No Experience Required

    Turbotax USA • Franklin Park, Illinois
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Portfolio Support Specialist – Card Services

    Portfolio Support Specialist – Card Services

    Community Trust Credit Union • Gurnee, IL, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Are you ready for your next role in plastic card operations? Join Community Trust Credit Union as a Full-Time.Specialist and be at the forefront of all things plastics! While serving as the go-to p...[show_more]
    [last_updated.last_updated_variable_days]
    IT Support Specialist

    IT Support Specialist

    Y-Tech, LLC • North Chicago, IL, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Performance of or support of diagnosing and resolving ...[show_more]
    [last_updated.last_updated_30]
    Remote Data Entry - Product Support - $45 per hour

    Remote Data Entry - Product Support - $45 per hour

    GL Inc. • Joliet, Illinois
    [filters.remote]
    [job_card.full_time]
    We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Representative - Work from Home - TurboTax

    Customer Support Representative - Work from Home - TurboTax

    TurboTax • Carol Stream, Illinois
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technical Support Specialist

    Technical Support Specialist

    Spring-Green Enterprises Inc. & Subsidiaries • Naperville, IL, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    SGE Marketing- IT Services Inc.Spring-Green Enterprise company) is seeking a talented and self-motivated individual to become an integral part of our IT team. The Technical Support Specialist is a f...[show_more]
    [last_updated.last_updated_variable_days]
    DSP / Direct Support Professional / / Maywood / / Weekend Daytime

    DSP / Direct Support Professional / / Maywood / / Weekend Daytime

    Rimland • Maywood, IL, US
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Driving Requirement You must have a valid drivers license & be willing to drive company vehicles to be eligible for this shift Pay Base rate : . About the Company Rimland is a pr...[show_more]
    [last_updated.last_updated_30]
    Sales Support Specialist

    Sales Support Specialist

    Addison Group • Franklin Park, IL, US
    [job_card.full_time]
    Addison Group is hiring for our client, a growing manufacturing organization specializing in metal fabrication and custom-built solutions. The culture is collaborative, customer-focused, and team-or...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Implementation Support Analyst

    Implementation Support Analyst

    New Age Industrial (NAI) • Oakbrook Terrace, Illinois, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Implementation Support Analyst.Senior Project Controls Manager.We’re looking for an organized, detail-oriented.Implementation Support Analyst. This role is especially focused on.If you enjoy keeping...[show_more]
    [last_updated.last_updated_variable_days]
    Behavior Technician (Entry Level)

    Behavior Technician (Entry Level)

    Action Behavior Centers • Round Lake, IL, US
    [job_card.full_time]
    Monday - Friday, daytime hours (8am-5pm) •.May volunteer for an occasional Saturday based on patient needs.Lakeview Pkwy suite 110, Vernon Hills, IL 60061. Experience that’s a PLUS (but not required...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technical Sales Support Professional

    Technical Sales Support Professional

    Flender GmbH • Carol Stream, IL, US
    [job_card.full_time]
    We're now hiring a talented Technical Sales Support Professional for our team in Elgin, IL on a full-time basis.If you're eager for your next challenge, Flender is a great place to grow your career...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]