Member Consultant

Benefits : Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Member Consultant – FS8 Thousand Oaks

Location : 820 E Thousand Oaks Blvd, Thousand Oaks, CA 91360 Employment Type : Part-Time or Full-Time

About FS8 Thousand Oaks

FS8 is part of the F45 Training FIT House of Brands, offering a modern fusion of Pilates, Tone, and Yoga in a supportive, community-driven environment. As we prepare to launch FS8 Thousand Oaks, we are seeking enthusiastic, service-oriented Member Consultants to help grow our member base and deliver an exceptional studio experience.

Position Summary

The Member Consultant is the face of FS8 Thousand Oaks. This role is responsible for building relationships with prospective and current members, driving membership sales, supporting studio operations, and ensuring every person who walks through the door feels welcomed and supported.

This is an excellent position for someone who is outgoing, organized, and passionate about health and wellness.

Key Responsibilities

Greet all members and guests with warmth and professionalism.

Conduct studio tours and clearly explain FS8 programming, membership options, and benefits.

Follow up with leads via phone, text, email, and in-person to drive membership conversions.

Manage membership sales, onboarding, and retention through strong relationship-building skills.

Support front desk operations : check-ins, retail sales, class bookings, and member account updates.

Maintain a clean, organized, and welcoming studio environment at all times.

Handle member questions, concerns, and feedback with professionalism and care.

Uphold FS8 policies and represent the brand positively.

Qualifications

Required

Strong communication and interpersonal skills; comfortable speaking with new people.

Sales mindset with the ability to overcome objections and close memberships.

Organized, detail-oriented, and able to multitask in a fast-paced environment.

A positive attitude and passion for health, wellness, and community.

Basic computer skills (POS systems, scheduling platforms, email communication).

Preferred

Previous experience in membership sales, fitness studios, retail, or customer service.

Knowledge of Pilates, yoga, or group fitness programming (not required).

CPR / AED certification (or willingness to obtain).

Availability

Ideal candidates have flexible availability across morning, midday, evening, and weekend shifts. Primary studio operating hours range from :

Monday–Friday : 6 : 00am–7 : 30pm Saturday & Sunday : 7 : 00am–11 : 00am

Compensation & Benefits

Competitive hourly wage + commission opportunities

Complimentary FS8 membership

Discounts on retail and partner services

Growth opportunities into Lead Consultant or Studio Manager roles

Part-time and full-time schedules available

Who You Are

Confident, friendly, and energized by meeting new people

Motivated by goals, results, and helping others commit to their health

A collaborative team member who thrives in a community environment

Professional, organized, and dependable

Excited to help launch a new studio and be part of building a strong member community

How to Apply

Submit your application through CareerPlug including :

Resume

Short introduction describing your customer service or sales experience

Your general availability