Office Manager & Transportation Coordinator

Office Manager & Transportation Coordinator

Regency Memory Care Club - Toms River, NJ

Are you the type of person who takes charge, stays two steps ahead, and keeps a busy environment running like clockwork? Regency Memory Care Club is seeking an exceptionally organized, tech-savvy, confident Office Manager who can own our front-office operations and map out efficient daily transportation routes for our members.

Summary of Role

The Office Manager & Transportation Coordinator serves as the operational center of the clubsupporting families, members, drivers, and staff with professionalism, accuracy, and strong decision-making.

Key Responsibilities

• Lead all front-office operations and provide exceptional customer service for dementia patient caregivers
• Manage multi-line phone system; triage calls and relay messages accurately
• Greet and assist members, families, visitors, and staff
• Oversee secured entry areas with a consistent front-desk presence
• Create, update, and optimize daily transportation routes
• Provide clear instructions to drivers and monitor policy adherence
• Communicate transportation changes to families and staff
• Maintain accurate attendance and documentation logs
• Prepare reports, correspondence, and facility documents
• Support management with data entry and administrative projects
• Handle scanning, typing, mailings, verification, and file maintenance
• Ensure lobby / front desk cleanliness and safety protocol compliance
• Assist with compiling program materials and handouts
• Perform additional duties as assigned

What We're Looking For

Strong, take-charge personality with natural leadership qualities

Excellent multitasking and time-management abilities

Tech-savvy; proficient in Word, Excel, Outlook

Highly organized, detail-oriented, and solutions-driven

Strong communication and professional telephone skills

Ability to make quick, independent decisions in a fast-paced setting

Comfortable enforcing policies and directing others

Flexible, calm under pressure, and reliable

Qualifications

High school diploma or equivalent (Preferred)

Office management, dispatch, scheduling, or routing experience strongly preferred

Experience in healthcare, senior care, or memory care is a plus

Schedule & Benefits

Full-Time : Monday-Friday, 8 : 30 AM - 4 : 30 PM

Competitive pay based on experience and value brought

Health insurance

Dental insurance

Paid time off

Paid sick time

Why Join RMCC?

Join an organization that makes a meaningful difference daily. Your leadership will directly support families and improve the lives of individuals living with memory loss. If you thrive on responsibility and enjoy being the go-to person, we want to hear from you.