Insurance Processor

Job Description

Job Description

Insurance Processor

The primary purpose of this position is to assist First Commerce in fulfilling our Vision : Empowering Generations, Transforming Communities . This is achieved through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships through identification of member's financial needs and effectively recommending appropriate products and services to meet those needs.

This position handles all documentation related to the consumer loan process. Some examples are processing Insurance Payment Requests, Collateral Protection Insurance (CPI) postings and rejects, force placing PPI processing GAP insurance claims, credit life and disability claims. In addition, this position serves as support to other CLSC positions.

RESPONSIBILITIES :

• Processes premiums for force-placed insurance (collateral protection insurance CPI) for vehicle loans and PPI (Property Protection Insurance) for mortgage loans. Involves pulling reports from optical daily and posting refunds to loans and rejected premiums to the loan as a loan advance, authorizing the payment of premiums to insurance vendor. Providing insurance vendors with proof of members' insurance coverage, working with CPI provider to request refunds when appropriate and working reports provided by CPI vendor to prevent force placement of insurance when possible and to assist accounting with balancing CPI general ledger.
• Responsible for pulling delinquent tax reports, adding the delinquent taxes to the loans, ordering checks to be sent to the various tax collectors offices. Sends required correspondence to members related to the different levels of delinquency.
• Processes insurance claims for vehicle losses; includes preparing Guarantee of Title letters for insurance companies, coordinating loss process with members and insurance companies, and posting insurance company settlement payments.
• Processes GAP claims and post GAP settlement checks will include researching account if GAP claim is denied, sending out appropriate notification letters to members regarding Insurance Settlement and GAP payment or denials.
• Processes Credit Life and Disability Claims; will be responsible to input all pertinent data regarding claims into vendor software. Posts disability insurance payment daily to members accounts.
• Serves as a technical resource to members and branch personnel in force placed collateral insurance, GAP claims, Insurance payoffs, and Credit Life and Disability claims and paid out consumer loans.
• Responsible for the preparation of payoff quotes requested by members and title companies. Assists FSO's with members request for LOC renewal on HELOCS.

REQUIREMENTS :

Other Responsibilities :

EDUCATION AND EXPERIENCE :

BENEFITS :

If you think you'd be a good fit, we'd love to see you apply!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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