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Maintenance Supervisor, Baltimore Metro Area, Sign-on Bonus Offered
Maintenance Supervisor, Baltimore Metro Area, Sign-on Bonus OfferedEnterprise Residential • Baltimore, Maryland, USA
Maintenance Supervisor, Baltimore Metro Area, Sign-on Bonus Offered

Maintenance Supervisor, Baltimore Metro Area, Sign-on Bonus Offered

Enterprise Residential • Baltimore, Maryland, USA
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  • [job_card.full_time]
[job_card.job_description]

E nterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground aggregate and invest capital for impact advance housing policy at every level of government and build and manage communities ourselves. Since 1982 we have invested $80.9 billion and created 1 million homes across all 50 states the District of Columbia Puerto Rico and the U.S. Virgin Islands all to make home and community places of pride power and belonging.

Join us at

Working at Enterprise

At Enterprise youll be part of a diverse committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. Youll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where youre valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package .

Job Description Summary :

Provides leadership direction and oversight for the physical condition appearance and operational efficiency of the property ensuring a safe and attractive living environment for residents and a great place to work for associates exceptional quality and service sustained resident satisfaction and associate engagement.

  • Consistently and genuinely demonstrate the HEROES principles of being Helpful Engaged Responsive Outstanding Excellent and Successful in all activities and interactions.
  • Ensures timely accurate and high-quality completion of resident service requests.
  • Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively appropriately and courteously with residents associates management and guests to ensure that all areas of concern are addressed promptly and professionally.
  • Identifies and completes or oversees completion of routine preventive scheduled and emergency maintenance repairs as well as general upkeep tasks throughout the community and on all equipment; maintains appropriate logs and records.
  • Effectively manages all maintenance associates; ensures they are fully trained and that all job responsibilities are completed in a timely and efficient manner.
  • Oversees apartment turnovers. Repairs renovates paints and cleans vacant apartments.
  • Ensures that all areas are kept safe tidy and free of trash debris and animal waste including the cleanliness of the dumpster areas as well as the necessary preparation of dumpsters for trash pick-up.
  • Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention.
  • Maintains landscaping including watering of the flowers; performs snow removal as needed.
  • Complies with Enterprise Residentials policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residentials operational and human resources policies and procedures.
  • Resolves complex or advanced service issues including sensitive communications with residents.
  • Contributes to the annual budget planning process; maximizes the appeal of the interior and exterior appearance / condition of the property within the parameters set forth in the annual budget; ensures all required and necessary service contracts are in place and renewed annually such to optimize service while minimizing expense; purchases equipment / supplies in accordance with established budgets and purchasing policies and procedures.
  • Responds timely appropriately and courteously to emergencies.
  • Develops and delivers formal and informal training to associates throughout the company as assigned.
  • Participates in and attends all required in-service training sessions.
  • Supports other communities as assigned by management.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES :

  • Yes Manages the maintenance department which may include Senior Maintenance Technician(s) Maintenance Technician(s) Maintenance Apprentice(s) and / or Porter(s). Carries out supervisory responsibilities in accordance with Enterprise Residential policies and applicable laws. Responsibilities include interviewing hiring and training associates; planning assigning and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
  • ESSENTIAL SKILLS EXPERIENCE AND TALENTS :

  • Minimum three years as a maintenance technician or other applicable experience; prior supervisory experience preferred.
  • High School Diploma or G.E.D.
  • Extensive knowledge in areas such as carpentry plumbing electrical HVAC equipment repair and painting.
  • EPA Section 608 Technician Certification- Type II or Universal Certification (or ability to obtain within 90 days of employment).
  • Ability to demonstrate proficiency in the use of hand and power tools.
  • Ability to lead direct and motivate others to innovate and excel.
  • Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
  • Strong verbal and written communication skills with the ability to interact in English with a diverse group of associates residents and external agencies.
  • Ability to read in English at a level sufficient to understand policies and procedures safety notices general business correspondence and / or documentation.
  • Excellent interpersonal skills. Positive attitude enthusiasm and energy. Strong customer service orientation to all residents.
  • Strong attention to detail.
  • Proficiency with basic computer keyboarding and navigational skills.
  • Provide basic tool set.
  • Possess and maintain timely and reliable transportation.
  • When on-call be ready available fit for work and able to report to the property within 30 minutes of receiving a call.
  • Total Rewards at Enterprise :

  • You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
  • Salaries paid at Enterprise will vary based on factors that may include skills education location experience and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise and other rewards may include annual performance bonuses and generous paid leave programs.
  • At Enterprise our benefits form a major component of our total rewards package. Benefits include dental health and vision care plans as well as family-building benefits such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy EAP and mental health benefits. We round out our total rewards package by offering financial education wellness programs and auto-enrollment in the companys 401(k) plan with employer matching contributions. Finally you will have learning and development opportunities including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
  • Required Experience :

    Manager

    Key Skills

    Robotics,HVAC,Packaging,CMMS,Maintenance Management,Property Maintenance,OSHA,Maintenance,Painting,Programmable Logic Controllers,Supervising Experience,Troubleshooting

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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