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Payroll Metrics & Defects Lead
Payroll Metrics & Defects LeadLockheed Martin Corporation • Bethesda, MD, United States
Payroll Metrics & Defects Lead

Payroll Metrics & Defects Lead

Lockheed Martin Corporation • Bethesda, MD, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
  • [job_card.permanent]
[job_card.job_description]

Description : Today's way of working is drastically changing due to the transition in the working environment, new competitors on the horizon, and advances in technology. The OneLM Transformation (1LMX) program, the largest internal program ever undertaken by the company, will re-engineer our business processes with a focus on commonality, interoperability, and a better stakeholder experience.

Embark on an exciting journey with Lockheed Martin's Human Capital Management Project team, where you'll play a pivotal role in transforming our project workstream through modernizing systems to optimize the employee experience throughout the Hire to Retire life cycle. As a member of our People Financial Services organization within Global Financial Services, this role will report through its leader to Director of Global People Services, supporting the implementation of the innovative enterprise Human Capital Management system, SAP SuccessFactors Employee Central & Employee Central Payroll.

What You Will Be Doing :

At the Payroll Metrics & Defects Lead, you will drive data‑driven quality for all payroll processes by establishing, monitoring, and continuously improving the metrics framework and defect‑management lifecycle. You will partner with cross‑functional teams to surface root‑cause insights, accelerate issue resolution, and ensure that Employee Central Payroll meets the highest standards of accuracy, compliance, and business continuity throughout the OneLM X transformation.

In this rewarding position, you will :

  • Define & maintain a comprehensive payroll‑metrics strategy – identify key performance indicators (KPIs); develop dashboards and scorecards for leadership.
  • Own the end‑to‑end defect lifecycle – log, prioritize, assign, and track all payroll‑related defects (functional, integration, data‑quality, regulatory) using the designated ALM tool (e.g., Azure DevOps, JIRA, SAP Solution Manager).
  • Facilitate root‑cause analysis – lead defect‑triage sessions with functional, technical, and 3rd‑party teams; produce corrective‑action plans; drive implementation of permanent fixes.
  • Collaborate with Scrum teams – work closely with the Scrum Master, Product Owner, and development team each sprint to ensure defect backlog is groomed, prioritized, and aligned with the project roadmap.
  • Monitoring & validation – Monitor metric data in near‑real time and to automatically flag anomalies and effectively manage them.
  • Report & communicate insights – produce regular (weekly, sprint, monthly) metric reports and executive‑level status updates; highlight trends, risk areas, and improvement opportunities.
  • Ensure compliance & audit readiness – confirm that all defect resolutions and metric data meet internal governance.
  • Mentor & develop team members – coach junior analysts on metric design, defect tracking, and analytical best practices; champion a culture of continuous improvement.
  • Support post‑go‑live hyper‑care – provide rapid defect response and metric monitoring during the hyper‑care window to guarantee a smooth transition to production.

What’s In It For You :

From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, learn more about Lockheed Martin’s comprehensive benefits package here.

Lockheed Martin provides the resources and the flexibility to enable inspiration and focus! If you have the passion and courage to dream big, work hard, and have fun doing what you love, then we want to build a better tomorrow with you!

US Citizenship is required due to system access.

Basic Qualifications :

  • 7+ years leading metrics programs and defect-management processes in large-scale ERP / HCM implementations.
  • Strong knowledge of SAP SuccessFactors Employee Central Payroll and SAP ERP (ABAP, IDoc, OData, CPI).
  • Proficiency with defect‑tracking tools (JIRA, Azure DevOps, SAP Solution Manager).
  • Advanced Excel / Power Query, Power BI, Tableau, or similar visualization platforms.
  • Scripting / automation experience (Python, PowerShell, UiPath, Automation Anywhere).'
  • Ability to translate raw payroll data into actionable KPIs; expertise in root‑cause analysis and statistical trend identification.
  • Demonstrated experience working in Scrum / SAFe environments; comfortable participating in sprint ceremonies and backlog grooming.
  • Excellent written and verbal communication; proven ability to present technical findings to senior leadership and non‑technical stakeholders.
  • Bachelor’s degree in Business, Finance, Computer Science, Information Systems, or a related field (or equivalent professional experience).
  • US Citizenship is required due to system access
  • Desired Skills :

  • Experience with SAP SuccessFactors / EC / ECP
  • Experience delivering metrics and defect-management support for a transformation program such as OneLM X, Cloud-First, or AI-Driven Modernization.
  • Proven record of coaching / co-leading junior analysts or a small team.
  • Clearance Level : None

    Other Important Information You Should Know

    Expression of Interest : By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.

    Ability to Work Remotely : Full-time Remote Telework : The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office / job site. Employees may travel to a Lockheed Martin office for periodic meetings.

    Work Schedules : Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.

    Schedule for this Position : 4x10 hour day, 3 days off per week

    Pay Rate : The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $109,200 - $189,290. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education / training, key skills as well as market and business considerations when extending an offer.

    Benefits offered : Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.

    This position is incentive plan eligible.

    Pay Rate : The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $95,000 - $167,440. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education / training, key skills as well as market and business considerations when extending an offer.

    Benefits offered : Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.

    (Washington state applicants only) Non-represented full-time employees : accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.

    This position is incentive plan eligible.

    Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

    The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.

    At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

    With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

    If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.

    Experience Level : Experienced Professional

    Business Unit : ENTERPRISE BUSINESS SERVICES

    Relocation Available : No

    Career Area : Finance

    Type : Full-Time

    Shift : First

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    Payroll Lead • Bethesda, MD, United States

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