Lake Nona - TEAM LEADER

Job Description

Job Description

Bolay Fresh Bold Kitchen is redefining a career in hospitality.

Team Leader

Salary : $16-20 / hr depending on experience

Position Overview : Ready to take the next step in your leadership journey? As a Team Leader at Bolay, you’ll play a key role in overseeing daily operations and supporting both the front-line team and restaurant leadership. In this entry-level supervisory role, you’ll lead and coach team members to ensure product quality, operational efficiency, and exceptional guest service. With a focus on teamwork, integrity, excellence, and stewardship , you'll foster a positive, high-energy environment that contributes to the restaurant's success and upholds our standards of excellence.

At Bolay, we’re not just serving food—we’re creating experiences that fuel our guests and our team members to be their best. If you're passionate about leadership and delivering outstanding service, we want YOU to join our team!

Our Purpose : To fuel people to be their best.

Our Mission : To drive positive experiences with better for you food and genuine hospitality.

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you.

A day in the life of a Team Leader…

What You’ll Do :

• Lead and Coach Team Members : Guide, coach, and support hourly team members to ensure operational efficiency, product quality, and outstanding guest service.
• Task Management : Assist in planning and leading the completion of all job task assignments, ensuring adherence to safety, food safety, sanitation, and security procedures.
• Training and Development : Utilize company training tools to provide team members with comprehensive training on all aspects of restaurant operations.
• Facility Maintenance : Assist the leadership team in maintaining restaurant equipment and ensuring the facility meets company guidelines for cleanliness and safety.
• Administrative Duties : Perform regular administrative tasks including register and safe audits, deposit of company funds, and reporting of guest and team member accidents; investigate, resolve, and respond to guest complaints.
• Guest Relations : Handle guest complaints and resolve issues promptly to ensure satisfaction and enhance the guest experience.
• Compliance and Meetings : Attend regularly scheduled store, region, and company meetings, stay current with all federal, state, and local certifications (alcohol, food safety, etc.).
• Cleanliness : Monitor the interior and exterior cleanliness of the restaurant at all times, initiating clean-up as needed to maintain a safe and welcoming environment.
• Other Duties : Perform additional tasks as assigned by leadership in accordance with company policies and procedures.

What You Bring to the Table :

What it takes

Requirements

Bolay Fresh Bold Kitchen Accolades and Achievements

Bolay Fresh Bold Kitchen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program please visit Everify.c