Front Desk Receptionist

About Code Ninjas:
Code Ninjas teaches children, ages 5-14, how to code through game design. In addition to our membership-based monthly program, we run summer camps, birthday parties, clubs, and school events that teach a wide range of topics such as Minecraft Modding, Roblox world building, AI, pixel animation, 3D design + printing, and coding languages.

Our unique mission leads to a positive, happy environment that is centered on helping kids have fun at our center. We strive to make work fun and to see each day as a chance for great teamwork and developing children rather than about putting in hours. Because this environment is important to us, we are looking for intelligent, cheerful, energetic, highly personable workers who enjoy their coworkers, love kids, and bring joy to the workplace.

About this job:
The front desk receptionist is responsible for supporting the primary goals of the center, establishing a positive culture, and developing parent and student relationships. A typical day would include activities such as:
Building positive, communicative relationships with students and parents
Monitoring employees, providing support and guidance
Creating a positive center culture
Following up with leads
Talking with visitors
Giving tours
Maintaining and growing enrollment to meet center targets
Managing payments and collecting fees
Maintaining a clean, beautiful facility
Over the course of a month, additional duties may include:
Staff meetings
Hosting events (Parents Night Out, game nights, birthday parties, camps, school events, employee appreciation, etc.)
Onboarding new students
Producing newsletters and other parent communications
Making sales calls
Managing day camps and summer camps
and more

The most important characteristic of the front desk receptionist is the ability to build positive, trusting relationships with students, parents, employees, and leads. This means the ideal candidate will be outgoing, friendly, caring, motivated, and possess strong communication skills.

A successful assistant will demonstrate strong retention of students and employees as well providing operational support to the center. In addition, an effective assistant will build a positive learning environment that runs efficiently and guides students, parents, and employees to enjoy their time in the center.

This job might be for you if:
You enjoy kids and socializing with families. You believe in the opportunities technological education offers children. Mentoring children is rewarding to you.

You are a natural connector with the ability to build trust and positive communication with coworkers, paretns, and students. You understand how to support and train children to help their journey to greatness. You believe employee engagement and student support are about more than just this center or this job.

You are excited to connect with new people and help them see the benefits Code Ninjas can offer to their families and their future goals. You like to dream big and are always looking for ways to improve.

You think on your feet, enjoy solving problems, and are not afraid to take on a challenge. You communicate effectively. You write well and speak with clarity. You are comfortable communicating in writing and on the phone.

What qualifications are we looking for?
Our primary goal is to find someone who knows how to connect, how to sell, and how to lead. Therefore, we want to see that you have experience in these areas. It doesnt have to be in the same industry; leadership and relational skills can be developed and put to use in almost any industry. We do, however, want to know what experience you have that demonstrates you have the abilities and expertise we desire.

What are the time expectations for this position?
12-15 hours per week, hours are after school on certain weekdays and Saturday 11am - 1pm

What is the pay rate for this position?
$15/hour