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Assistant General Manager
Assistant General ManagerW&M Restaurants Inc. • Murray, KY, US
Assistant General Manager

Assistant General Manager

W&M Restaurants Inc. • Murray, KY, US
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  • [job_card.full_time]
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Job Description

Job Description

At W&M Restaurants, we don’t just offer jobs — we create opportunities to thrive in a fun, inclusive, and

community-driven environment. Whether you're starting your career or looking for a flexible role, we’re here to

support your growth with competitive pay, hands-on training, and mentorship programs. Our vibrant

workplace culture celebrates your achievements and values your individuality. Plus, we’re proud to give back —

supporting local organizations, clubs, and sports teams, including over a decade of contributions to the Boys &

Girls Club. Join a team that cares about your success and your community!

$19.00 per hour - $20.00 per hour

We Offer the following :

  • . FREE EMPLOYEE MEALS - Stay fueled with delicious meals on us every shift!

Fast-track your career with our commitment to promote from within — your growth is our priority!

Learn and grow through hands-on training and inspiring mentorship programs.

Be celebrated for your hard work in a culture that values and rewards your contributions.

Enjoy competitive pay that reflects your dedication and performance.

Performance-Based Bonuses Meet store goals and metrics and earn bonuses that reward your impact and

drive.

Work When We Need You Most – Be ready to workday, mid, and night shifts – your flexibility helps us

shine, and we reward it!

Earn paid time off and recharge, with eligibility based on your location / state and role.

Access to health care coverage to support your well-being and peace of mind.

Employee Assistance Programs (EAP) - Get confidential support for life’s challenges — from mental health

and financial advice to family care and more.

Enjoy amazing perks like discounts on travel, entertainment, fitness, and more — because you deserve it!

Free Uniform T-Shirts - Look great and feel comfortable with complimentary uniform tees at no extra cost

to you!

Premium Holiday Pay - Celebrate some of the holidays with extra earnings or paid time off — because your

time is valuable, especially on special days.

  • Based on location / specific holidays and hours
  • Assistant Restaurant General Manager job responsibilities.

    Essential Tasks :

    People Development (50%)

  • Lead with purpose : Be a role model for a positive, inclusive culture that makes both employees and
  • guests feel welcome.

  • Build your dream team : Use modern recruiting tools to hire passionate Team Members and Shift
  • Managers.

  • Launch careers : Host engaging new hire orientations and ensure smooth onboarding within 3 days.
  • Coach for success : Design personalized training plans with clear 90- and 180-day goals to help your
  • team grow.

  • Stay connected : Hold meaningful one-on-one check-ins every 60 days to support development and
  • career progress.

  • Smart scheduling : Collaborate with Shift Leads to create schedules that align with training goals and
  • business needs.

  • Empower leadership : Guide Shift Leads to run shifts that promote growth and readiness for the next
  • step.

  • Celebrate wins : Recognize achievements in creative, motivating ways.
  • Resolve with care : Address team concerns quickly and respectfully.
  • Grow careers : Conduct thoughtful annual reviews that reflect performance and future potential.
  • Business Operations (30%)

  • Drive results : Help manage costs and implement smart solutions to meet operational goals.
  • Ensure excellence : Train your team to meet top standards in food safety, sanitation, and brand quality.
  • Lead the kitchen : Oversee food production and ensure every dish meets expectations.
  • Stay organized : Conduct inventory audits and maintain stock levels within budget.
  • Master the paperwork : Support daily operations with accurate banking, accounting, labor reports, and
  • HR documentation.

  • Be the bridge : Communicate effectively with the home office to resolve any discrepancies.
  • Customer Satisfaction (20%)

  • Create memorable moments : Deliver outstanding service that keeps guests coming back.
  • Turn challenges into loyalty : Resolve customer concerns with empathy and professionalism.
  • Be a local Leader : Promote the brand through community events and word-of-mouth.
  • Job Requirements and Essential Functions :

  • High School Diploma or GED, College degree or equivalent Taco Bell / industry experience preferred
  • 1-2 years supervisory experience in either a food service or retail environment, including Profit and Loss
  • responsibility.

  • Accessibility to dependable and reliable transportation.
  • Excellent communication skills.
  • Dependable attendance and punctuality are a necessity.
  • Able to perform basic business math.
  • Basic Microsoft Office skills required.
  • Strong analytical and decision-making skills required.
  • Able to complete required online training and certification modules.
  • Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
  • Able to complete tasks that include stooping, pushing / pulling up to 20 lbs.
  • Able to tolerate standing, walking, bending, twisting, and stooping during 90% of shift time.
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