Driver Safety Program Specialist

Driver Safety Program Specialist

Full-time Support Staff

Aurora Downtown Campus

Hybrid Option : Yes

Join our dynamic team at Waubonsee Community College, where your career can flourish. We are committed to being an exceptional employer, offering a comprehensive benefits package with generous time off, low-cost medical, dental, and vision plans, and a secure pension plan through SURS. You'll also enjoy 14 paid holidays, including winter and Thanksgiving breaks. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students. Your future starts here - join us today!

Waubonsee Community College is committed to hiring and retaining exceptional faculty and staff who are committed to the college's culture of collaboration, professional growth and student success.

The Driver Safety Program Specialist has primary responsibility for student registration, maintenance and updating of the Driver Safety records for all defensive driving programs offered through the department. This position is also responsible for providing excellent customer service to the Circuit Court and answers all inquiries from potential and current students to schedule and reschedule courses. This position reports to the Driver Safety Program Manager.

Responsibilities

Work with students to ensure that complete registration information is received and course enrollment occurs within the parameters specified by the 16th and 23rd Judicial Circuit Courts.

Import and export confidential student information using electronic data files to and from the Circuit Court Clerks as needed.

Prepare and send correspondence to students regarding all defensive driving courses, course rescheduling and course completion in a timely manner.

Provide information to appropriate court personnel in response to inquiries regarding student attendance or registration.

Answer inquiries from current and potential students and the general public.

Communicate with instructors regarding upcoming courses, student attendance and program evaluations.

Ensure that department inventories of course materials and supplies are adequate for anticipated student enrollments.

Prepare miscellaneous monthly and year-end reports, as needed.

Perform other duties, as assigned.

Minimum Qualifications

High school diploma or equivalent required, Associates Degree preferred.

Three years experience in a customer service, office clerical or related field required.

Experience with software applications such as Microsoft Office, Excel, Adobe, PowerPoint and Windows.

Ability to speak Spanish (bilingual) preferred.

Excellent verbal and written communication skills.

Strong customer service skills and the ability to manage multiple tasks.

Please attach the following documents when applying :

• Cover Letter-Yes
• Resume-Yes
• References-Yes (Can be provided at interview)
• Transcripts-Yes (Can be provided at interview)

Position Details

req2057

Grant Funded : No

Compensation Range : 20.83 - 25.10

Compensation Type : Hourly

Compensation : The pay for this position will be determined by your experience, education, and qualifications.

Work Schedule : M-F 8 a.m. - 4 : 30 p.m.

Work Hours : 40

Testing : No

Targeted Hire Date : 2 / 2 / 2026

Benefits : Click to See Benefits Page

Special Instructions : Please attach any copies of transcripts or certifications as applicable. Official transcripts are only required to be submitted for degrees higher than highschool diploma / GED if hired.

EOE, including disability and veteran