Culture & Operations Manager

Culture & Operations Manager

TXI is seeking a Culture & Operations Manager to steward our cultural rituals, support internal communications, and partner on organizational initiatives that keep our fully-remote, employee-owned company connected and thriving. Building the right thing is often harder than building it right. More than 80% of digital innovations fail because they're not trying to solve real user needs. We take a pragmatic approach to innovation by deploying integrated teams to uncover insights from users and turn them into compelling digital solutions.

As the Culture & Operations Manager, you will ensure our cultural programs run smoothly, support our Head of People on internal communications and change management, and provide project management partnership for strategic organizational initiatives. You'll be the operational backbone that helps TXI maintain its strong culture while growing thoughtfully. This role offers a potential growth path toward more strategic program ownership and broader organizational impact.

Cultural Programs & Employee Experience

• Serve as a thought partner and operational support to the Head of People
• Own and execute cultural rituals including employee recognition (birthdays, anniversaries, values awards, milestone awards), employee engagement programs, and connection events (Coworking Days, biweekly virtual town halls, quarterly gatherings)
• Plan and coordinate quarterly all-hands meetings and connection events, including logistics, content coordination, A / V setup, accessibility needs, and memorable moments
• Manage employee survey administration and synthesis support, including engagement surveys and pulse checks
• Support DEIB initiatives including sustainable giving fund allocation, climate offset coordination, and weekly tips sharing

Internal Communications Support

Program Management & Business Operations

Strategic Partnership

What We're Looking For

Success in This Role

We're a curious and humble group of people who are intentional about personal growth and supporting each other's careers. We aim to explore new skills, frameworks, and approaches to deliver the most meaningful digital product experiences. And we're constantly pushing ourselves to experiment, explore, and challenge assumptions.

We bring that same passion for learning and growth to our clients, by digging into their organizations, reframing their problem statements, and spending time with their users. This ensures that we're pushing our clients forward while developing and delivering valuable products that matter.

It's important to set the right expectations to promote your growth at TXI. Here is some of what you can expect in your first two years as the Culture & Operations Manager.

Within 1 month, you will :

Within 3 months, you will :

Within 6 to 12 months, you will :

Within 1 to 2 years, you will :

Some reasons why you might like working with us :

We have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are intentional about the way we work and how we support both our team and our clients.

1. We focus on Product Innovation by helping to envision initial new product concepts for our clients. We are core contributors to shaping the work that we do and the problems we're working to solve. In addition to that ideation stage, we get to help them bring these new concepts to market. We help both to build the right thing (design thinking and product discovery) and build the thing right (agile mindset and iterative approach).

2. We care about DEIB (diversity, equity, inclusion, and belonging). To deliver the best solutions, we need positive, inclusive environments with as much diversity in the room as possible. Learn more about our DEIB learnings, roadmap, and history : https : / / txidigital.com / deib.

3. We work in a variety of industries and encourage our team members to explore new domains, solve different kinds of problems, and adopt new technologies. There is no getting bored in our portfolio. You'll work across Industry 4.0, manufacturing, and logistics; and build data, web, mobile, and IoT solutions.

4. We work in integrated teams (and occasionally we will work as staff augmentation if there's a good rationale for it). At TXI, we seek