A company is looking for a Call Center Representative - Roadside Assistance.
Key Responsibilities
Field incoming calls from members requiring emergency roadside assistance
Document member distress details promptly and accurately while ensuring their immediate safety
Collaborate with the team to ensure smooth operation of Emergency Roadside Service
Required Qualifications and Education
Prior customer service experience; call center experience preferred
Ability to thrive in a high-volume call environment
Advanced computer and multi-tasking skills
Comprehensive understanding of maps, GPS systems, and traffic safety rules
High School diploma, GED, or equivalent
Roadside Assistance Call Center Representative • Louisville, Kentucky, United States
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