Administrative Specialist - Claims

Administrative Specialist - Claims

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's Legal team is looking for qualified candidates to fill an open Administrative Specialist - Claims position! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

The Claims department contributes to PSE's success by providing prompt and thorough investigation of reported incidents involving damages to PSE property as well as to third party property. The administrative specialist provides analytical support to the claims department in Bellevue, hybrid in-person Monday to Friday. Upholds the safety compliance standards inherent in PSE's operating and / or field procedures related to work responsibilities. Promotes and supports a culture of total safety. This job is under federal regulation by the Department of Transportation (DOT) and is subject to pre-employment and random drug screenings that include screening for the presence of marijuana and marijuana metabolites. Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.

Job Responsibilities

• Claims Team Support : Provides administrative support to the claims team, including time entry, office supply management, and meeting organization. Performs other duties as assigned.
• Correspondence and Communication : Prepares and distributes claims-related correspondence, such as letters, checks, emails, and reports, while responding to customer inquiries and delivering excellent customer service.
• Data Analysis and Reporting : Assisting with data analysis and reporting, including claims trends, metrics, and performance indicators; identifying areas for process improvements.
• Vendor Management : Oversees relationships with outside collection agencies and counsel, handling tasks such as electronic file transfer, claim file status tracking, check processing, note-taking, and invoice payment.
• Customer Service : Delivers exceptional customer service, both internally and externally, by responding to inquiries, resolving issues, and identifying opportunities for process enhancements.

Upholds PSE's safety compliance standards in operating and field procedures : Promotes a culture of total safety. Conducts business honestly, ethically, and consistently with PSE's core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.

Minimum Qualifications

Desired Qualifications

Additional Information

At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package. The pay range for this position is $51,400.00-$79,800.00, and this position is eligible for annual goals based incentive bonuses. PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO).