Manager of Customer SuccessVirtualVocations • San Bernardino, California, United States
Manager of Customer Success
VirtualVocations • San Bernardino, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Manager of Mid Market Customer Success.
Key Responsibilities
Lead and manage a team of customer success professionals focused on client retention and expansion
Develop and implement customer success programs to enhance client experience
Monitor customer success metrics and address escalated customer issues effectively
Required Qualifications
Proven experience in customer success, sales, service delivery, or a related field
Strong leadership skills with the ability to motivate a team
Analytical mindset for interpreting data and driving decision-making
Adaptability to manage shifting priorities in a fast-paced environment
Proficiency in relevant software and tools, including CRM systems
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Manager Of Customer • San Bernardino, California, United States
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