Overview
At Houston Methodist the Patient Care Assistant (PCA) position is responsible for functioning as novice to competent and demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific diverse patient population assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position conducts hourly rounding to ensure patient needs are met and records data established by policy and procedure and reports observations and patient problems to the licensed nurse. The PCA position performs basic patient care activities of daily living (ADLs) within unit-specific defined limits and job scope such as assistance with patient elimination hygiene comfort safety nutrition and progress activity and practices Patient and Family Centered Care in concert with Houston Methodist ICARE values.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values :
INTEGRITY : We are honest and ethical in all we say and do.
COMPASSION : We embrace the whole person including emotional ethical physical and spiritual needs.ACCOUNTABILITY : We hold ourselves accountable for all our actions.RESPECT : We treat every individual as a person of worth dignity and value.EXCELLENCE : We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient / customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)Intentionally collaborates with other healthcare professionals involved in patients / customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experienceInvolves patients (customers) in shift / handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organizations vision fulfills the mission and abides by the I CARE valuesResponsibilities
PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner.Provides contributions towards improvement of department scores for employee engagement i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONS
Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Documents where applicable care administered diagnostic measurements treatments and procedures in accordance with established policies and procedures. Responds to the call light system contacting nursing personnel as appropriate and follows through with meeting patient needs.Assists with maintaining cleaning and stocking of equipment and supplies as established on assigned unit. May serve as an in-house courier which may include retrieving blood hand delivering labs tele boxes etc. Organizes the workflow problem-solves basic and routine matters and manages multiple ongoing priorities seeking guidance and assistance from preceptor licensed nurse or management.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability i.e. bedside shift handoff / report.QUALITY / SAFETY ESSENTIAL FUNCTIONS
Reports observations conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families keeping the safety of the patient in mind.Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate promoting patient-centered care.Conducts hourly rounding to ensure patient needs are met (four Ps). Reports near misses and collaborates with the interprofessional health care team to improve patient safety.Contributes towards improving quality and safety scores through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries patient falls and hospital-acquired infections.FINANCE ESSENTIAL FUNCTIONS
Assists with patient and staffing needs (floats) across the service line or hospital as competencies allow. Utilizes time between heavy workloads efficiently.Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks minimizing incidental overtime assisting coworkers as needed.GROWTH / INNOVATION ESSENTIAL FUNCTIONS
Offers innovative solutions in performance improvement projects and shared governance activities.Seeks opportunities to identify self-development needs on knowledge base skill level and decision-making as necessary especially in areas of question from preceptor and assigned licensed personnel and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
EDUCATION
High School diploma or equivalent education (examples include : GED verification of homeschool equivalency partial or full completion of post-secondary education etc.)WORK EXPERIENCE
Must complete one of the following :PCA externshipPCA internal internshipSix months of direct patient care experienceEnrolled in a school of nursing program with a completed first clinical rotationLicense / Certification
LICENSES AND CERTIFICATIONS - REQUIRED
BLS - Basic Life Support or Instructor (AHA)KSA / Supplemental Data
KNOWLEDGE SKILLS AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluationsSufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesPerforms basic patient care activities of daily living (ADLs) within unit specific defined limits and job scope such as assistance with patient elimination hygiene comfort safety nutrition and progress activitySUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional NoOther (department approved) YesON-CALL
Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.On CallNoTRAVEL
Travel specifications may vary by departmentMay require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area NoCompany Profile
Since its founding in 1919 Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital one of the nations leading centers for medical education and 2020 U.S. News & World Report namedHouston Methodist Hospitalto its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical surgical and diagnostic techniques. With 952 operating beds 85 operating rooms and over 8000 employees Houston Methodist offers complete care for patients from around the world.
The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms full digital radiography suite low radiation dose 16-slice CT scan ultrasound and a full on-site stat chemistry lab.
Key Skills
Air Ticketing,API,CAD CAM,Data Management,Equity,Import & Export
Employment Type : Part-Time
Experience : years
Vacancy : 1
