Store Manager (New York)

Subdued is the brand that lives and breathes the teen lifestyle and now were looking for YOU to join our team!

Are you energetic, cheerful, and full of personality? Then youll fit right in!

At Subdued, we celebrate the teenage lifestyle through fashion. As part of the Subdued family, youll have the chance to grow both personally and professionally following your ambitions and making the most of your unique talents.

Role Overview :

As the Store Manager of our Soho Flagship , you are the heartbeat of one of the most important locations in the U.S. market. Youll lead with positivity, creativity, and a strong sense of ownershipensuring every customer enjoys a uniquely Subdued experience while driving operational excellence. You inspire your team, elevate in-store culture, and uphold the Subdued brand in every detail.

Key Responsibilities :

Leadership & Team Development

Recruit, train, and inspire a high-performing team.

Foster a supportive, motivating, and inclusive environment.

Provide ongoing coaching and feedback to drive performance.

Customer Experience :

Ensure every customer feels welcome and connected to the Subdued lifestyle.

Lead by example in delivering exceptional service.

Address customer concerns with professionalism and care.

Sales & Performance :

Drive store sales and achieve key performance indicators (KPIs).

Analyze performance data and implement strategies to maximize results.

Motivate the team to achieve individual and collective targets.

Operations & Visual Merchandising :

Oversee daily store operations, including scheduling, inventory, and cash management.

Maintain brand standards in store presentation and visual merchandising.

Ensure compliance with company policies and procedures.

Community & Brand Ambassadorship :

Represent Subdued as a brand ambassador both in and out of the store.

Engage with the local community to build brand awareness.

Contribute creative ideas to enhance the Subdued experience.

Qualifications & Skills :

3+ years of experience in retail management, preferably in fashion / apparel.

Strong leadership and people management skills.

Excellent communication and organizational abilities.

A customer-first mindset with proven success in delivering results.

Passionate about fashion, trends, and connecting with customers.

Flexible, adaptable, and able to thrive in a fast-paced environment.

Why Join Subdued?

Be part of a global brand bringing fashion and lifestyle to new markets.

Grow your career in a supportive and dynamic environment.

Enjoy opportunities for personal and professional development.

Work in a fun, youthful, and fashion-forward atmosphere.