Media DesignerR Systems • Denver, CO, US
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Media Designer
R Systems • Denver, CO, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionDeep understanding of adult learning theory including andragogy, experiential learning, and accelerated learning principles Proven experience with instructional design models : ADDIE, SAM, and Agile Learning Design Expertise in learning objectives alignment and assessment design Knowledge of microlearning and blended learning strategies Experience developing performance support systems (job aids, user guides, facilitation guides) Understanding of accessibility standards (Section 508 compliance) Familiarity with evaluation models (Kirkpatrick Model) Storyboarding and scripting for video content Voiceover and narration techniques Motion graphics and animation basics Video editing for clarity, pacing, and engagement Ability to produce professional, customer-facing video materials Strong foundation in design principles Proficiency in typography and color theory Expertise in infographic and data visualization design Understanding of branding and visual identity alignment Knowledge of accessibility in design (color contrast, legibility, alt text requirements) Ability to create compelling customer-facing materials Experience with customer journey mapping Skill in value proposition messaging Ability to create data-driven storytelling for analytical solutions Understanding of customer enablement and marketing communications Systems thinking and cross-functional alignment capabilities Empathy mapping and user-centered design approach Strong feedback integration and iterative refinement skills Creative problem-solving across multiple formats and mediums Excellent collaboration and communication skills Articulate 360 (Storyline and Rise) - Adobe Captivate Camtasia Adobe Premiere Pro OR Final Cut Pro Camtasia (for screen recordings and simple edits) - Adobe Creative Suite : Adobe Photoshop Adobe Illustrator Adobe InDesign Canva Pro Microsoft PowerPoint (advanced animations and storytelling) - Tableau Power BI , OR Excel (advanced) - Mind mapping tool (e.g., Miro, MindMeister, XMind) - Confluence OR SharePoint (for documentation) - Jira (for agile project management) - Bachelor's degree in Instructional Design, Education, Communications, Graphic Design, or related field 5+ years of experience in learning experience design, instructional design, or related role Demonstrated portfolio showcasing instructional design projects, multimedia content, and customer-facing materials Expert-level proficiency with Articulate 360 suite Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign) Proven experience with video production and editing tools Experience creating accessible content that meets Section 508 standards Strong project management skills with experience using agile methodologies Excellent written and verbal communication skills Degree in Instructional Design, Learning Technologies, or related field Certification in instructional design (ATD, eLearning Guild) Experience in CRM enablement or marketing content development Background in data analytics or business intelligence training Experience working in cross-functional, matrixed organizations E-learning modules created with Articulate 360 or similar tools Video content with examples of storyboarding, editing, and motion graphics Infographics and visual communication pieces Customer-facing training or enablement materials Examples of accessible design implementations Data visualization or analytical storytelling content (if available) Hybrid schedule : 4 days per week onsite in Denver, CO office Collaborative, creative team environment Fast-paced with multiple concurrent projects
Position Overview
We are seeking a talented Media Designer to join our team in creating impactful, engaging learning and media solutions that drive performance and business outcomes. This role requires a unique blend of instructional design expertise, multimedia production capabilities, and visual design skills to develop customer-facing materials, training programs, and enablement content.
Key Responsibilities
- Design and develop engaging, effective learning experiences using adult learning principles and instructional design methodologies
- Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials
- Produce customer-facing enablement materials and marketing content that aligns with brand standards
- Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content
- Develop performance support systems including user guides, facilitation guides, and job aids
- Map customer journeys and create data-driven storytelling content for analytical solutions
- Ensure all materials meet accessibility standards (Section 508 compliance)
- Evaluate learning effectiveness using established models and iterate based on feedback
- Manage multiple projects simultaneously using agile methodologies
Skills & Competencies
Instructional Design Expertise
Video & Media Production
Graphic Design & Visual Communication
contrast, hierarchy, alignment, proximity
Marketing & CRM Enablement
Strategic Thinking & Collaboration
Tools & Software
Instructional Design & E-Learning
Video Production & Editing
Graphic Design & Visual Development
Data Visualization & Analytics
Collaboration & Project Management
Qualifications
Preferred
Portfolio Requirements
Candidates must submit a portfolio demonstrating :
Work Environment
Cross-functional collaboration with marketing, product, and operations teams
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