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Learning & Development Manager Learning Experience & Docebo Administration
Learning & Development Manager Learning Experience & Docebo AdministrationPerkins&Will • Chicago, IL, US
Learning & Development Manager Learning Experience & Docebo Administration

Learning & Development Manager Learning Experience & Docebo Administration

Perkins&Will • Chicago, IL, US
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  • [job_card.full_time]
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Learning & Development Manager Learning Experience & Docebo Administration

We're seeking a Learning & Development Manager who combines deep LMS administration expertise (Docebo) with the ability to support and elevate learning design through high-quality collateral, multimedia, and experience design. This role is ideal for someone who loves shaping modern learning ecosystemsconfiguring the platform, organizing content, building learner journeys, and creating clear, beautiful materials that make learning inviting and intuitive.

What You'll Do

Docebo Platform Ownership (Primary Responsibility)

  • Configure, customize, and administer the Docebo LMS to ensure a seamless learner experience.
  • Upload, organize, tag, and maintain learning assets, paths, catalogs, and audiences.
  • Manage user roles, enrollments, notifications, reporting dashboards, and integrations.
  • Track and report on course usage, learner progress, and completion using Docebo analytics.
  • Maintain quality, consistency, and metadata through version control and structured file conventions.
  • Monitor system performance and coordinate with vendor support and IT when needed.

Learning Experience Design & Execution (Supporting Responsibility)

  • Support learning design through the creation of interactive modules, microlearning activities, and job aids based on storyboards, SME input, and instructional outlines.
  • Develop multimedia components (graphics, motion, video, audio) and assessments that boost engagement and retention.
  • Collaborate with SMEs, facilitators, and L&D partners to ensure cohesive learning experiences.
  • Conduct testing, troubleshooting, and revisions to ensure accessibility, cross-device compatibility, and a polished learner experience.
  • Participate in regular review cycles and maintain version history across assets.
  • Contribute to learning campaigns that drive awareness and adoptionemails, visuals, infographics, short videos, and internal launches.
  • Project & Process Management

  • Manage timelines and deliverables across multiple projects with clear communication and follow-through.
  • Maintain an organized digital asset library and structured workflows for updates and releases.
  • Stay current with emerging eLearning technologies, LMS enhancements, and learning experience trends.
  • What You Bring

    Core Qualifications

  • 5+ years of hands-on eLearning development, LMS administration, or learning experience design.
  • Proficiency with Docebo or another enterprise LMS (Docebo strongly preferred).
  • Strong graphic design and multimedia capability (Adobe Creative Cloud, Canva, video / audio editing tools).
  • Understanding of instructional design models, adult learning principles, and accessibility standards.
  • Excellent time management, organization, and project management skills.
  • Exceptional collaboration and communication skills.
  • Meticulous attention to detail and commitment to high-quality work.
  • Preferred

  • Experience in a creative, design-driven, or professional services environment.
  • Comfort working with SMEs and technical experts.
  • Curiosity about AI-enabled tools and emerging content creation technologies.
  • Success Looks Like

  • A crisp, intuitive, and beautifully organized Docebo experience.
  • Learning assets that elevate clarity, engagement, and visual polish.
  • Consistent delivery of learning experiences that feel modern, human-centered, and aligned with organizational priorities.
  • Smooth project execution and strong cross-functional partnership.
  • Compensation

    We foster a culture that is diverse and inclusive and strive for pay practices that are fair, competitive and reflect our commitment to pay equity. Our compensation decisions include but are not limited to a candidate's qualifications including skill sets, education, experience and training, licensure and certifications credentials if applicable, and business-related factors. This practice extends to all employees, including performance considerations for merit increases, job promotions, and transfer opportunities. We additionally review our pay practices, conduct pay equity audits, and ensure our managers are trained in our pay practices on an annual basis. At the time of posting this job advertisement, the annual pay salary range for this position is between $94,000 to $156,000, commensurate with qualifications and dependent on geographic location.

    Equal Employment Opportunity Statement

    Perkins&Will has established and adopted an Equal Employment Opportunity Employment policy ("EEO"), which is part of the Company's Human Resources Policy. The purpose of this EEO policy is to ensure that all employment decisions are made on a non-discriminatory basis, and without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity or expression, gender reassignment, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state, or local law. In some cases, local laws and regulations may provide greater protections than those outlined here and employees will be covered by the laws of their local jurisdiction.

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