Operations Manager
Serves as an Operations Manager in a terminal or en route facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas.
Responsibilities :
- Serves as an Operations Manager in an ATC-11 level terminal facility.
- Directs a highly technical workforce that provides either air traffic control services and / or tactical and strategic support.
- The work impacts the effectiveness and efficiency of the day-to-day operations of the facility.
- Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry.
- Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibility.
- Integrates support resources with operational needs to maintain effective air traffic control service, and may work other than administrative shifts to meet this requirement.
- Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved.
- Assigns and reviews work. Plans work and set priorities and schedules. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates.
- Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends / approves selections and transfers; recommends / approves awards.
- Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels.
- Provides input to and contributes to the accomplishment of facility goals and objectives. Serves as a member of the management team to improve organizational performance and to meet strategic goals.
- Communicates and reinforces team and individual responsibility and professionalism in all areas of responsibility, including selections, training, and transfers. Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.
Requirements :
Conditions of Employment :
We are not accepting applications from noncitizens.Qualifications :
1) Must have held a FAA 2152 FV-J / FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an Air Traffic Services (ATS) facility; (Note : an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work; AND3) Must have held an MSS position for at least 1 year (52 weeks) in an ATS facility. In addition, to be eligible, applicant must have held an MSS-2 or above position for a minimum of 1 year (52 weeks).Education :
Education may not be substituted for experience.
Additional Information :
We may use this vacancy to fill other similar vacant positions.Position may be subject to a background investigation.A one-year probationary period may be required.The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.FAA policy limits certain outside employment and financial investments in aviation-related companies.Evaluation Criteria :
Eligible candidates will be evaluated based on FAA Managerial Workforce Planning Selection Factors 1 through 4. In the text box following each Managerial Workforce Planning (MWP) Selection Factors, please provide a brief explanation of your possession of the applicable factors. Applicants who fail to address the Managerial Selection Factors will be disqualified.
NOTE : This is a temporary assignment NTE (2) years; cannot be made permanent. In accordance with HRPM EMP 1.29 / 1.29a, this position may be a Career Enhancement Assignment / Career Progression. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP / CP selectees will be required to certify eligibility. Requirement for Security Clearance : Selection and placement are contingent upon waiver or completion of satisfactory security requirements Supervisory / Managerial Probationary Period Requirement : One-year supervisory / managerial probationary period may be required. Some, all or none of the candidates may be interviewed. This is not a bargaining unit position. Links to Important Information : Locality Pay, COLA