VTC TechnicianRemedy Technological Services L P • Fort Hood, TX, United States
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VTC Technician
Remedy Technological Services L P • Fort Hood, TX, United States
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCompetitive pay Complete benefits package : medical / dental / vision, IRA, PTO, and Holidays (per contract requirements and company policy). High school diploma / GED; Associate degree or technical certificate preferred. 2+ years' experience supporting AV / VTC systems (military signal / comms experience accepted). Experience with Poly / Cisco / Lifesize / Zoom Rooms / Microsoft Teams Rooms, and room control systems (Crestron / Extron). Familiarity with networking fundamentals (TCP / IP, VLANs, QoS), SIP / H.323 protocols. Ability to pass base credentialing and background checks, and drug test. Active / current security clearance or previously held clearance. Certifications : CTS (AVIXA), CompTIA Network+, CompTIA Security+, Crestron Certified, Cisco collaboration certs. Experience with multicast, video-over-IP, and enterprise collaboration platforms.
Job Type
Full-time
Description
A U.S. citizen and a U.S. DOD Secret Clearance are required.
Centex Technologies is seeking a hands-on VTC (Video Teleconferencing) Technician to support mission-critical collaboration systems at Fort Hood. You will install, operate, and troubleshoot VTC / AV systems, ensuring secure and reliable connectivity for command briefings, training, and critical communications across the installation.
What you'll do :
- Install, configure, and maintain VTC endpoints, codecs, cameras, DSPs, displays, and room control systems.
- Provide daily operational support and troubleshooting for scheduled conferences and ad-hoc meetings.
- Coordinate with network and security teams to maintain secure and optimized VTC traffic.
- Maintain asset inventory, technical documentation, and runbooks; perform firmware updates and preventative maintenance.
- Provide user training and support for meeting hosts and conference coordinators.
- Be available for occasional after-hours event support and on-call rotation as assigned.
Compensation & benefits :
Centex Technologies and its subcontractors comply with the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a), ensuring equal opportunity for all qualified individuals, including protected veterans and individuals with disabilities. We also participate in E-Verify.
Requirements
Minimum :
Preferred qualifications / differentiators :
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Technician • Fort Hood, TX, United States
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