Technical Coordinator| Rupp Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Technical Coordinator (“TC”) will have the responsibility for ensuring the Technical Theatre needs of our clients within the Opera House, Rupp Arena, and the Convention Center. TC’s are responsible for ensuring the satisfaction of clients in regard to technical needs, as well as ensuring all technical requirements are safe for staff and patrons. TC will have sole overall responsibility for successful implementation of the client’s Theatrical Technical needs. When required the TC shall also oversee and/or assist in the set-up, successful operation, and maintenance of all types of theatrical systems including lighting, sound, rigging, audio/video, systems etc. utilized during public and private ticketed events held in the Opera House, Arena, and Convention Center

This role will pay an hourly wage of $20 to $25.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until Oct 30, 2024

About the Venue

Rupp Arena in Lexington, Kentucky is fast becoming THE must play venue. Lexington is an active and thriving market that is craving an active and welcoming venue for events. The heart of any thriving community is its downtown—and Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America. The 20,000-seat arena, affectionately referred to by some as “the Cathedral of College Basketball” is home to the National Champion University of Kentucky men’s basketball program and has played host to some of the most talented and award-winning musicians/artists in the world including U2, Paul McCartney, Elton John, Justin Timberlake, Kenny Chesney, Taylor Swift, and many others.

Central Bank Center is our convention side, with over 99k sf of exhibition space, 24k sf each of meeting and ball room space, 50k of hospitality space, 10k sf of flexible space, and over 2500 covered and uncovered parking spaces.

Responsibilities

• Partner with LCC clients to design, develop, and lead the implementation of all Technical Theatrical needs in our event spaces. TCs draft initial designs and manage those technical designs until a show is completed. TCs solve problems and figure out how to implement a client’s desired results to work within the physical limitations of the space, safety regulations, and Local and Federal codes. The development of initial designs and all solutions require consulting with clients and may have significant impact on client budget and Technical Theatrical presence. Designs and solutions created by the TCs cannot be solved utilizing pre-established guidelines or blueprints but are created by the TC to meet the needs of the client.
• Meet with, and communicate with the client via email, and phone to determine in advance all of the client’s technical needs. Establish a professional productive relationship where the client knows they can count on you to look out for their best interest and implement a successful plan for the best outcome. If necessary, responds to any client complaints related to Technical Theatrical presence and provide solutions on behalf of Lexington Center, often without approval from additional LCC staff. Solutions may have a significant financial impact on the client or Lexington Center.
• Communicate with other departments and outside vendors to relay pertinent information for timely planning and delivery of services to the client. TCs often commit the services of additional LCC departments to meet client needs.
• Prepare costing estimates for the client and obtains client approval whenever changes occur and additional cost are to be incurred. Estimates often require independent judgement from the TCs and do not require approval from additional LCC staff before committing the client to additional charges.
• Create Purchase Orders to procure the necessary equipment, material, and services from outside vendors when necessary. Required equipment is often recommended by the TCs to address technical or safety-related concerns.
• Maintain accurate records and accounting of all equipment and services provided along with the cost to be used for settlement purposes.
• Ability to supervise 3 to 120 IASTE Theatrical stage hands.
• Ability to provide leadership and work well with others under sometimes difficult and stressful situations.
• Performs the daily work activities for Technical Services Department.
• Ability to install, operate and maintain theatrical systems, such as lighting rigs, audio PA, Complex Video IMAG systems, Entertainment and Theatrical Rigging as well as some building systems such as scoreboards, electronic message displays, key security control, etc.
• Assists in performing administrative and other duties as assigned.

Qualifications

Core Competencies

• Accountable: Take ownership of your work and of your projects from start to finish with a keen attention to detail
• Flexible: Switch gears on a moment’s notice and adapt to shifting priorities
• Collaborative: Build cross-functional relationships within the organization and with partners
• Passionate: Bring energy and a can-do attitude to the role every day
• Solutions-Oriented: Show off your problem-solving and decision-making skills while focusing on the solutions in every case

Job Related Experience

Three (3) or more years of work experience in the event operation and technical services of a large building complex and/or an Arena/Convention Center and/or a Performing Arts Center with at least two (2) years supervising four (4) or more individuals in carrying out and completing task of a routine and complex nature.

Required Experience & Qualifications

• Ability manage time effectively to obtain the end results to work as part of a team.
• Must have good organizational and planning skills.
• Able to coordinate and handle several tasks concurrently.
• Must have flexibility to work staggered shifts and irregular hours.
• Ability to operate a forklift truck.
• Ability to utilize hand tools.

The ideal candidate should also possess:

• Knowledge of building operations, construction, maintenance, etc.
• A thorough knowledge of electronic testing equipment and tools used in the trade.
• The ability to move all about our facilities including climbing stairs, ladders, lift-platforms, walk on cat-walks & roofs.
• The ability to train staff in operation/maintenance of technical services.
• Knowledge of technical skills required for coordination, design, set up, etc. of building events.
• Experience in supervising and managing "large" work crews.
• The ability to operate a powered lift truck and other service related vehicles.
• A working knowledge of OSHA and building safety requirements.

Working Conditions

• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.
• Frequent exposure to loud noises, low lighting, changes in air quality and temperature.

Physical/Mental Requirements

• Requires a full range of body motions including seeing and hearing to normal range.
• Job requires routine standing, walking, stooping, bending, lifting, carrying, pushing, pulling, reaching, handling, speaking, hearing and visually checking work assignments in progress and those that have been completed.
• Occasionally must lift and carry items weighing up to 50 pounds.
• Must periodically climb to extremely elevated and high locations in the building complex.
• Frequently works under stressful working conditions, irregular hours and tight time deadlines.

Licensure, Certification

• Valid driver's license necessary to move equipment between sites, and to off-site locations.