Social Services Supervisor

Job Description

Job Description

Title : Social Services Supervisor

Location : O'Hare International Airport - Terminal 2, upper level, 10000 West O'Hare, PO Box 66019, Chicago, IL 60666

Schedule : Part Time, On-Site Monday : 8am-2pm or 3-9pm, Tuesday : 8am-2pm or 3-9pm, Friday : 8am-2pm or 10am-4pm, Saturday : 10am-5 : 00pm flexible

Summary :

Join a mission that matters.

Travelers Aid Chicago is looking for a Social Services Supervisor who’s ready to lead with purpose and compassion. In this role, you’ll guide the day-to-day operations of a team committed to supporting individuals and families in transition at one of the busiest transportation hubs in the country. You won’t just supervise, you’ll empower. You’ll coach volunteers, provide hands-on support to participants in need, and work closely with our Program Manager and Volunteer Management to ensure every interaction reflects our values of dignity, respect, and service.

If you're driven to lead, ready to make a direct impact, and eager to be part of something bigger than yourself, we want you on our team. Help us keep Chicago moving forward, one person at a time.

Why Join Us?

• Make a meaningful impact on the lives of individuals seeking education and career pathways.
• Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization.
• Providing flexibility and work-life balance.
• Participate in professional development opportunities to enhance your skills and expertise.

Benefits :

You are eligible for medical, dental and vision benefits you are a part-time or full-time employee who regularly works 20 hours per week or more and are on the permanent payroll of Heartland Human Care Services. You may also enroll eligible dependents in your benefits. Eligible dependents include :

Essential Functions :

Duties & Responsibilities

Program & People Management :

Relationship Management :

Metric Management :

Supervisory Responsibilities (if applicable) :

Education and Experience :

Certifications / Licenses :

Knowledge / Skills / Abilities (K / S / A) :

Work Arrangement :

This role is not eligible for remote work. All hours will be worked in person unless approved by the Director.

Work Environment :

Physical Demands :

Equal Opportunity Employer Statement

HHCS is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and business needs. HHCS is committed to providing a work environment that is free from discrimination and harassment. Consistent with applicable federal, state, and local laws, HHCS prohibits discrimination or harassment against any employee or applicant on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, citizenship, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. This policy applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. HHCS also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law.