Patient Coordinator at Germantown Oral & Facial Surgery

Job Description

Job Description

Description :

At Germantown Oral & Facial Surgery, we’re dedicated to providing a welcoming and supportive experience for every patient. As a Patient Coordinator, you’ll play a key role in making each visit smooth and comfortable. Join a team that values compassion, professionalism, and outstanding patient care.

Website : Germantown Oral & Facial Surgery

• Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.
• Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
• Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
• Register new patients and update existing patient demographics, collecting detailed personal and financial information.
• Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.
• Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
• Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
• Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
• Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
• Oversee the timely processing of mail and any other administrative tasks that support the office’s day-to-day operations.

Requirements :