Tech Support Specialist - Video Telematics (Austin)EYERIDE • Austin, TX, US
Tech Support Specialist - Video Telematics (Austin)
EYERIDE • Austin, TX, US
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.part_time]
[job_card.job_description]Experience in tech support and troubleshooting Strong communication and problem-solving skills Passion for technology and vehicle systems Ability to work overnight shifts on occasion
About EYERIDE
EYERIDE empowers fleets by combining live video and telematics through a cloud platform to enhance safety, resolve issues efficiently, and ensure vehicles operate securely. Serving transportation, logistics, public safety, and government sectors, our technology supports fleets of all sizes. With teams across the U.S., Poland, and Israel, we create user-friendly, reliable solutions to simplify daily operations. Our ultimate goal is to provide fleet managers with the insights needed to lead with greater confidence and reduced stress.
The Opportunity
Enjoy working in a startup environment? Love computers and problem-solving? Join EYERIDE! Were looking for a Tech Support Specialist to assist customers with AI cameras, in-cab monitors, live GPS tracking, and in-cab WiFi installed in their vehicles.
What You'll Do
- Provide over-the-phone technical support for vehicle hardware and software
- Troubleshoot network-related issues (TCP / IP, DNS, DHCP)
- Guide customers through step-by-step solutions
- Ensure top-tier customer service and technical assistance
What You Bring :
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Tech Support Specialist • Austin, TX, US
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