Banking Customer Service Representative

A company is looking for a Banking Customer Service Representative.

Key Responsibilities

Respond to incoming calls from clients and financial institutions regarding banking services

Ensure adherence to call procedures and provide accurate information to customer inquiries

Maintain a high level of accuracy when addressing customer concerns

Required Qualifications

Banking experience is a must

Experience in a high-volume call center environment

Ability to work flexible rotating shifts, including nights and weekends

Completion of a 3-4 weeks paid training program

Must be able to work without taking leaves during training