Implementation Manager

Implementation Manager

Sirona Medical is seeking an Implementation Manager who will play a pivotal role in orchestrating customer success by driving the seamless execution and implementation of our innovative radiology solutions for our valued clients. In this integral position, your creative mindset and adaptability will be paramount as you collaborate closely with clients and internal stakeholders to craft and tailor solutions that not only meet but exceed customer expectations.

This role can be remote working out of the United States.

Key Responsibilities :

• Serve as the main point of contact for the successful implementation of our radiology solutions in practices of all sizes, guiding the process from contract execution to Go Live and stabilization.
• Develop and execute strategic project plans that serve as not just milestones but gateways to client satisfaction and enduring partnerships.
• Collaborate effectively with cross-functional teams, including Sales, Product Development, Customer Support, and Integrations, to ensure a seamless integration process and uphold client satisfaction.
• Anticipate and adeptly navigate potential project risks, proactively identifying challenges and presenting creative solutions.
• Conduct regular status meetings with clients and internal teams, providing clear and concise updates on project progress.
• Establish and nurture strong relationships with key client stakeholders, serving as the primary point of contact throughout the implementation process.
• Coordinate the product release process as it pertains to client stakeholders, ensuring timely and high-quality solution releases that meet end users' needs.

Key Qualifications :

Preferred Qualifications :

Note :

As a startup, this role may require additional responsibilities and flexibility beyond the scope outlined above. Adaptability and a willingness to embrace new challenges are key attributes for success in this position.

Working Conditions :

Benefits :

The annual US base salary range for this full-time position is $110,000 - $135,000 + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.