Bilingual Customer Support AdvocateVirtualVocations • Grand Rapids, Michigan, United States
Bilingual Customer Support Advocate
VirtualVocations • Grand Rapids, Michigan, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Premier Service Advocate (Spanish Speaking).
Key Responsibilities
Partner with Spanish pros and customers to provide tailored solutions
Handle 30-40 consultations daily via phone, SMS, or chat to resolve inquiries
Maintain high-performance metrics and identify areas for improvement
Required Qualifications
Bilingual and professional Spanish proficiency
2+ years of experience in a customer service role, preferably in a call center
Self-motivated and detail-oriented
Proven history of meeting attendance and performance expectations
Bonus : Fluency in Portuguese in addition to Spanish
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Customer Advocate • Grand Rapids, Michigan, United States
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