SharePoint Developer and Support Specialist

Overview

Nakupuna Companies is seeking a highly skilled SharePoint Developer and Support Specialist - Tier 2 to provide advanced support and development capabilities across SharePoint Online (SPO) and SharePoint Subscription Edition (SE) environments. This role blends hands-on troubleshooting with development expertise, helping to resolve complex issues, build custom solutions, and maintain system health. The ideal candidate will have a strong background in SharePoint Online, Power Platform, and Dataverse, along with user support experience. They should be skilled in automation, solution customization, and driving operational excellence across collaborative environments.

Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Issue Resolution : Investigate and resolve Tier 2 technical issues related to SharePoint architecture, custom solutions, site collections, permissions, lists / libraries, and Power Platform integrations
• Development & Customization : Build, debug, and enhance SharePoint solutions using SPFx, PowerShell, PnP, JavaScript / TypeScript, and Power Platform (Power Automate, Power Apps) Support branding, site templates, and user experience enhancements
• Workflow Automation : Support and maintain Power Automate workflows and legacy SharePoint Designer workflows
• Integration Support : Assist with integrations between SharePoint and other Microsoft 365 services (., Teams, OneDrive, Outlook), as well as third-party or line-of-business applications
• Monitoring & Optimization : Proactively monitor site and system performance, recommend optimizations, and ensure platform stability and compliance with organizational standards
• User Support & Enablement : Provide guidance to site owners, content managers, and end-users on best practices, governance policies, and feature usage
• Documentation : Maintain internal documentation, technical guides, scripts, and SOPs to support knowledge transfer and consistent service delivery
• Collaboration : Partner with system administrators, architects, security teams, and Microsoft support to resolve high-impact issues or deliver enhancements
• Incident Management : Track and manage issues using ITSM tools like ServiceNow, ensuring timely communication and resolution

Qualifications

Skills / Qualifications :

Technical Skills :

Soft Skills :

Additional Requirements :

Clearance : This position requires the ability to obtain a Public Trust clearance. Must be a . Citizen.

Physical Requirements : The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation :