Administrative Manager

Administrative Manager

The Fire Department, City of New York (FDNY), seeks a full-time Administrative Manager in the Bureau of Technology Development & Systems (BTDS). Reporting directly to the CIO of BTDS, the successful candidate will :

• Identify and recommend to management & staff opportunities for employee career development.
• Coordinate and facilitate training sessions, workshops, and team-building activities that include but are not limited to promoting a positive work culture, providing resume assistance, conducting career advancement couching / advisement, mock interviews and analyzing exit interview trends.
• Evaluate and improve if needed learning and development courses provided to staff and new hires orientation.
• Work with HR to establish different work / life initiatives such as employee assistance programs and promotional trees in the various civil service titles currently held by the bureaus staff.
• Seeks to enhance knowledge of Human Resources procedures, policy and processes.
• Lead talent management programs that support employee growth, including annual practices in goal setting, talent planning, and performance management / evaluation.
• Develop and implement strategies to retain employees within BTDS.
• Conduct regular check-ins with employees to assess their job satisfaction and address any potential issues or concerns.
• Collaborate with department managers to identify and address retention challenges.
• Create and maintain a positive and supportive work environment for all employees.
• Provide employees with all necessary documentation and act as point of contact for any inquiries or issue resolution throughout the onboarding, retention and offboarding process with empathy and professionalism.

ADM MANAGER-NON-MGRL FRM M1 / M2 - 1002C

Minimum Qualifications :

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical / administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.

2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.

3. A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.

4. Education and / or experience equivalent to "1", "2" or "3" above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above the high school level may be substituted for the general clerical / administrative experience (but not for the administrative, managerial, executive or supervisory experience described in "1", "2" or "3" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years.

Preferred Skills :

Strong knowledge of Human Resources Policies & Procedures, Excellent Verbal, Written, and Interpersonal skills to work in a service-oriented environment. High level of discretion in handling sensitive and confidential information. Proven experience with recruitment, employee relations, compliance, and training. Demonstrate the ability to work both independently and collaboratively in a fast-paced, dynamic environment, serving as a thought partner in problem-solving, process improvement, and strategic decision-making. Exceptional organizational and time management skills, detail-oriented with the ability to manage multiple priorities and meet deadlines. Proactive mindset with enthusiasm to support a diverse workforce. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), PARTS. CityTime, and SmartRecruiter.

55a Program : This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness : As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https : / / studentaid.gov / pslf / .

Residency Requirement : New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information : The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.